[Resolved]  Shine.com — Refund requested

Address:UNITECH CYBER PARK, Tower C, 9th Floor, Sector 39, Gurugram, Haryana 122001. Phone - 0124-6096096/97. Customer Care Phone - 08047105151
Website:WWW.SHINE.COM

One of their executives had approached based on my profile which I had uploaded online and told they can get a very good job. He told they will charge a very small fees for making the CV feature on the top and make it visible to the recruiters. I had trusted them and they kept on calling to transfer a sum of Rs.3657 and I transferred and sent the receipt. He told his executive will call and explain how to move about.
His executive called and told he needs a 45 mins call, and once he started speaking sweetly he told he can get a job for more than one crore, and he told my education certificate has to be verified and some fees are to be paid, he purposefully sent me wrong link and twice when I clicked money got debited twice from my account but he told they have not received and he told he will send one more link and refund this money, I trusted and sent him the money again. Again with in 3 mins he sends one more invoice for close to Rs9566 and I refused to pay and work with them and asked them to refund the money, plus what has got debited wrongly also. He told they do not have policy to refund and pay the balance amount also.
I need this to be resolved amicably if not I wan to go ahead and make a complaint under cheating case on the company, ceo and the employee show spoke
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May 17, 2023
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2023
Shine.com Customer Care's response
Dear Sir,

Refer to your complaint, we are unable to track the order with the help of your name and the screenshot which you have shared with us. We request you to please share your registered details so that we can track the order and address your issues.

Regards,
Team Shine
Apr 05, 2023
Updated by ramesh2507
Kindly share your mail ID so that I can forward the mail that I had received from you along with payment made detaila
Apr 05, 2023
Updated by ramesh2507
My mail ID with you is [protected]@gmail com and my cell is [protected]
Verified Support
Apr 07, 2023
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

Refer to your complaint, we would like to notify you that you had opted the service in April and you had already done the payment for the same.

We called you up for the welcome call and explained you the service in detail. On the basis of your verbal consent the services has been activated.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

Regards,
Team Shine
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    11th Floor, Park Centra, Sector-30, Gurgaon, Haryana, India - 122001
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