[Resolved]  Shine.com — Refund required- URGENT

I got a call on 22nd Dec 2023 from Shivanthali (+91 [protected]) who informed me about the paid services from Shine worth around 3, 000. I trusted and got myself registered after which she assured that I would receive a call in the evening from the relationship manager who would be managing my profile here onwards and guide me towards the entire process of recruitment.

I got a call on the same day in the evening from Shiva (+91 [protected]) who asked me about my experience and job preferences. He told me that I would be guided towards the entire process and various services would be provided to me during this process. Soon after this he started raising some invoice for some service with amount of around 4, 000 which would be for employee verification process then immediately after making payment he informed that the invoice was in two parts and I need to make the payment of both parts in order to have the service active. The second part was for 9, 000.

Even after this he raised more invoices for additional services all in two parts and with higher amounts. In total I have deposited around 1, 50, 000. Now today I have been trying to reach out since morning but no one is taking the calls or responding. I need refund urgently. We are not fools here. We can stretch this to next level if they need. But these tricks are not going to pay off.
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Jan 25, 2024
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 25, 2023
Shine.com Customer Care's response
Dear Ma'am,

Greetings from shine learning.

Refer to your complaint, we would like to notify you that your all the services has been activated on the basis of your verbal consent.

We kindly ask for the chance to showcase our expertise and dedication by providing you with our top-notch services. Our team is fully prepared to go above and beyond to ensure that your expectations are not only met but exceeded. By choosing us, you are partnering with a company that is focused on delivering results that matter.

Allow us to work with you to create tailored solutions that align perfectly with your unique needs. We are confident that once you experience our services firsthand, you will recognize the advantages and benefits that come from working with us.

Please consider this as our sincere appeal for the opportunity to serve you. We are more than willing to address any questions, concerns, or specific requirements you may have. Your trust is o[censored]tmost importance to us, and we are committed to earning it through our actions and dedication.

Thank you for considering our request. We eagerly await the chance to prove ourselves as a partner dedicated to your success.

Regards,
Team Shine
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