Shine.com — regarding refund of money from shine.com

Rrijuwarsh Logananthan

Apr 10, 2024

Address: No.2, 52nd Avenue, Sadras West, Kalpakkam, DAE Township, Chengalpattu - 603102

Rrijuwarsh. L
From Chennai, Tamil Nadu
9th April 29, 2024
Address: Dehradun, Uttarakhand

Shine executives called me on the 6th of April, 2024 to avail the application booster package to which I consented and paid for. Later on the 9th of April, 2024, the Shine executives called regarding the same and said that they would increase visibility and interest among the recruiter, and to do so they mentioned I need to pay 2 payments only. Later on, they asked me to pay for everything and my bill added around 50, 000/-. After every payment, he asked me to pay some more for extra visibility and he did not let me off the call claiming that this was a live process and if stopped, nothing could be done.

Starting with the Education Verification Plus package amounting to
Rs. 4673/- (Transaction ID: N20240409_[protected]_[protected] ) and Job profile verification plus package amounting to Rs. 9556/- (Transaction ID: IN20240409_[protected]_[protected]) and for Resume Writing Service For Entry Level package amounting to Rs.15159 (Transaction ID: IN20240409_[protected]_[protected]) and finally with the package named Job on the move amounting to Rs. 24779 /- (Transaction ID: IN20240409_[protected]_[protected]).

I asked them to cancel all the services they manipulated me into subscribing for it. The executive responded that he couldn't do it and no refund would be provided for the same.

As a student, I can't afford to lose this much money on a bad and manipulative service provided by Shine.com.

I KINDLY REQUEST YOU TO HELP ME RECOVER MY MONEY. THIS IS MY VERY KIND REQUEST.

Thank you.

Rrijuwarsh Loganathan
Ph: [protected]

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Shine.com customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2025

Shine.com Customer Care's response Dear Sir, We are writing to inform you that we have assigned a dedicated Service Account Manager to assist you with any queries or concerns you may have regarding our services. Your Service Account Manager is well-equipped and capable of addressing your grievances and providing you with the guidance and support you need. Your assigned Service Account Manager will reach out to you shortly to introduce themselves and to discuss any issues or questions you may have. They will work closely with you to ensure that your experience with our services is smooth, satisfactory, and meets your expectations. Please feel free to communicate directly with your Service Account Manager for any assistance you may require. They are here to support you and will do their utmost to address your concerns in a timely and efficient manner. Thank you for choosing us as your service provider. We are committed to providing you with the highest level of service and support, and we look forward to assisting you with your needs. Best regards, Team Shine

Oct 30, 2025

Updated by Rrijuwarsh Logananthan Shine is yet to refund the amount, no authorized representative of the company has contacted us with respect to the issue. Last message from Shine was on the 30th of January, 2025, stating that the Shine has been notified