[Resolved] Shine.com — registration amount refund for application highlighter service | |||
Hi, I received a call from shine services[protected] on 13th sep 4.57 pm and enquired about my job searching preference and interests after that they assured me that they will provide job assistance and appoint a rm to profile me about the interests if i register for their service for an amount of 2400 rs and i have made the payment at 5.55 pm and asked them to call on 14th sep around 10 am. I have received the call at 10.27 am[protected] and mr. Ranjan (Personal contact : [protected]) spoke to me about my experience and job interests and asked me to pay another 4673 rs for document verification then i found something wrong is happening and inquired him why i wasn't informed about it earlier and said i won't make the payment and he disconnected the call. Again i received a call from the person who spoke to me on 13th sep from a landline number[protected] and told me that i must make the payment to proceed further when i denied he behaved rude and said "we are not doing any charity services, if you need the service and you must make the payment". Hence i asked him about the refund procedure for the money i have paid for registration for that he said it can't be refunded because the services have been active (I dont know what services they have provided in 15 hours other than calling me frequently and asking to pay the money) I just want the money to be refunded and am sure that they didn't provide any services to me as claimed by them Was this information helpful? | |||
Oct 19, 2019 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Sep 16, 2019 Shine.com Customer Care's response Dear PragadeeshGreetings from shine learning With reference to your mail, we tried to contact but the number is not response from end. Request you to share the convenient time so that we can discuss the issue. In case of any queries, you can call us on [protected]/[protected] or email us at [protected]@shine.com | |||
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