[Resolved]  Shine.com — Senior Manager - Nitin at shine

This is with great disappointment writing to an esteemed organization - shine, with lots of hope I have taken the premium services from shine when received a call from Mr.Ankit stating there would be a senior relationship manager assigned, my profile being highlighted and sent to many recruiters and help me 24/7 in resume building and being verified profile on shine all these services for 3657/- I have paid the amount and received a call from Mr. Nitin - Sr. Relationship manager. I am really disappointed by the communication of Mr. Nithin who was very arrogant and rude. He was forcing me to pay an additional 6017/- to get my profile verified even after I clearly stated cant go ahead with that service due to the current personal commitments I have and wanted to go forward with the service I have opted he had drastically cut the call stating it won't be possible and tried to dodge my repetitive calls, finally answered and spoke to me very rudely and adamantly, this is clearly not I expect from such esteemed organization. He was very persistent in paying the amount demeaning me saying you can't be money-minded and should not think about such small amounts. I had great regards for Shine Portal but with the ongoing communication and service provided by your employee Mr. Nitin, I don't want to go ahead with the service taken. Kindly look into the matter and refund the amount to my account immediately or I would like to take this legally because all you are doing is a very big scam and not being transparent about your services. I am gonna post the conversation I had with Mr. Nitin on all the other Job Portals and alert all the people about the scam and pathetic services you provide. Please don't take me wrong this isn't threatening but very hurtful words from a common job seeker who was clearly cheated by Shine organization
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Jun 27, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
May 26, 2022
Shine.com Customer Care's response
Dear Sir/Ma'am,

With reference to your services, we tried to contact you to confirm the services purchased by you, and to explain the overall process of the services but the call was unanswered. Hence, we request you to kindly provide us a convenient time.

So that we can get in touch with you and explain the process of the services.

Regards,
Team Shine
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