Shine.com — Settlement deed containing false and misleading clauses prepared by shine.com

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Job Seeking Assistance

Beware of Deceptive Practices by Shine.com!
I am deeply disappointed and concerned about the deceitful practices of Shine.com, particularly the misleading charges and fraudulent payment acquisition tactics employed by their representatives.
 I purchased “Application Booster Package” from Shine.com after paying Rs.3, 757.00 on[protected].
 On[protected], I was contacted by Sh. Virendra representing Shine.com (Mob. No. [protected]), who claimed to be my "Relationship Manager”. Mr Virendra, discussed with me about my work experience, qualification, etc and advised that two steps is to be taken by Shine.com for getting a desired job by me; first to prepare my Profile as per current need of their corporate client & secondly I have had to participate in an on-line test something like ‘Career Assessment Test’ for which I had to pay some fee. The Fee would be around 5K to 6k excluding GST. He further assured me categorically on my query for requirement of any further payment that NO FURTHER PAYMENT WAS REQUIRED.
 After my payment for Rs.6, 475.00 as discussed & agreed upon, I was contacted by Mr. Virendra and he coerced me into further payments for which he had already sent the link under false pretenses, promising job assistance without disclosing additional charges.
 I found later-on that the link Mr. Virendra sent initially of whom I make payment; had no relationship with our discussion for preparing Profile & On-line Test. I found the name of Product for which my payment was acquired fraudulently was "Job Search Guidance With Job Thought Report".
 Despite Mr. Virendra’s assurance of no further payments required, I was later coerced into for paying Rs.8, 679.00 for another product name "Visual Resume for Senior Professionals & Interviewing and Hiring Test" package”. The name of this package suggests it is same for which discussion was made with me. When I questioned Mr Virendra, why he sent me the link for "Job Search Guidance With Job Thought Report", Sh. Virendra and his associate persistently harassed me for more payments, disregarding my concerns and wasting my time.
 This experience has not only been financially damaging but has also shattered my trust in Shine.com's integrity. After demand for further payment by Mr Virendra; I instantly requested for refund of the unjustifiably obtained money by Shin.com and a thorough investigation into these fraudulent practices.
 After several complaint to all available mails Id of Shine.com & by telecommunications; they sent me a Settlement Deed to sign & if I sign the deed, then they would refund my money.
 The Settlement Deed was fails in totality to accurately reflect the actual reasons for the conflict & falsely includes fabricated clauses i.e. I had opted for those two products and the aforesaid services were already provided to me on 23.03.2024 & 26.03.2024 respectively against the payment of Rs.10, 132.00.
 Shine.com is insisting through mail & over mobile to sign the Settlement Deed containing false and misleading clauses. Instead of straightforwardly refunding the money owed to me, Shine.com insisted on presenting the process as if they were making a generous donation to me, rather than fulfilling their obligation to return the money which is rightfully belongs to me & acquired by them fraudulently. This deceptive practice is unacceptable and highlights the need for caution when dealing with such online job portals.
 I urge you all to exercise caution and vigilance when engaging with platforms like Shine.com, as they may resort to fraudulent tactics to manipulate their users.
Sanjay Tetarbe