[Resolved] Shine.com — shine.com calls - are they fraud? how to get the refund?

ShilpaPrabhu

from Ratnagiri, Maharashtra

Website:

Shine.com

Today i got a call from shine.com and he claimed that shine has international opportunities and i have already transferred money rs 3047/- they have also emailed us a receipt.
How can i get it refunded?

Initially the person convinces us to pay only rs.3047/-.

He lets us know that shine is the only portal who charges for jobs. He also then tells us that all other portals like naukri, monster also are chargeable.

Immediately after this payment, someone else calls and asks to pay rs. 15, 000/- in half an hour. He insists us to pay immediately.

Later again the first person calls and convinces us to pay rs. 15000/-.

The emails, receipts, email ids are all in place with shine.com as domain.
So we tend to believe them.

What is the process to get the money refunded?

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Oct 4, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2019

Shine.com Customer Care's response Dear Shilpa,

Thank you for your email and for bringing this to our attention. We are sorry that you are disappointed with the approach of our team.

We have tried to contact you but the calls were disconnected. We request you please share a convenient time so that we could provide a resolution accordingly.

Regards

Team Shine