[Resolved]  Shine.com — Shine.com demanding cash in a threatening manner

Address:641006
Website:shine.com

Hi,

Good day!

I am a HR professional with 23 year service. Currently I am looking for a job abroad and I decided to avail the shine career plus services. I opted for this and initially they asked me to pay Rs.9500/-, which I did. Once this payment was made, again they called me next day as asked me to pay another Rs. 10000/- for certificate and experience verification etc. Though I was not convinced, I against sent Rs.10, 000/-. For this Rs. 19, 500/- I was given a shine credit of 1901 which I can redeem for purchasing some online courses. The problem started when I tried to redeem by points on the last date of its expiry. I thought of taking some certificate course for Rs.4000/-. A person came online via chat as asked me to pay balance Rs. 2099/-, the another person asked me to pay Rs.3000/-. Then I had a long argument with that person and decided not to redeem the shine credit.

For the Rs.19, 500/-, the services provided to me are slightly modified my resume (the draft of which was sent by me), a cover letter, and a 3 page profile for Linkedin. Initially, I was told that my resume will be highlighted in the job portals and referred to job consultants, etc. As promised, my certificate verification and experience verification is yet to be completed.

On the day of trying the utilize the shine credit, I got a call from Jeetendra Kumar and asked me to pay another Rs.13, 599/- to complete my immigration profile. I was totally perplexed and decided not to make any more payment. When I informed that I am not interested in making the payment, he got furious and started shouting and threatened me that he will block my name from all job portals and that I will not be able to find any job where I was trying. This was quite unexpected. This incident happened on 30th June 2016. The link asking me to make the payment is given below:

"Click on Below link to pay
hereor copy & paste below link.
https://payment.shine.com/paynow.aspx?id=hZWAOwKXAyu3Ie7zhoZTw1rYCAbRkA%3d%3d

Total amount:- Rs 13, 559 /- Inclusive of all taxes

Discounted Amount Rs 10, 732 /- Inclusive of all taxes"

This is a clear case of cheating. I am of the view that this cannot happen without the knowledge of shine.com. They are providing shine career plus services. I only opted for this. Threatening and demanding to remit money is totally uncalled for. Shine cannot deny that they do not ask for cash. If shine people did not ask for cash, why was I offered 1901 credit points.

I trust I will get some reply from you.

Thanks,

Pratheep Kumar
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Aug 9, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
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Dear Sir

Greetings from shine.com

With reference to your comment, we are unable to track your details .We request you to kindly provide us the contact details so that we can get in touch with you and address the concern.

For further assistance contact us at[protected]/355 or email us at [protected]@shine.com

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