Shine.com — Shine.com services not used, request for refund

Date of incident: 25th AUG 2021
Client Name: Mrinal Goel

Sales person from Shine.com talked about providing and helping candidate for job search and then requested him to verify detials by clicking over link sent on phone. While candidate clicked the link.. it asked for money to be paid. for one service.. then Sales person again called for another service, .. he kept on talking too fast so that candidate hardly was able to understand anything.. then again sales person requested to verify again. ...like this he asked Mr. Goel to pay 4 times and he ended up paying alsom Rs.35, 000 and last sales person said.. shine.com will send 2 alerts per week for which he still needs to pay Rs. 24, 000 and Mr. Goel failed to pay last amount and he was not aware of all these details as sales person didn't make it clear at over phone. Now, Mr. Goel has not utilized any of the following services but shine.com is not refunding any of the amount.

Education verification 5192
job profile verification and application highlighter 10382
job and interview assistance 17700