[Resolved] Shine.com — shine.com your team is doing cheating with innocent candidates, please refund my amount

Prapti Consultancy

from Kolkata, West Bengal

Address:

A19/3-Arrah Kalinagar, Post-Arrah, Dist-Burdwan, West Bengal, Durgapur-713212., Bardhaman, West Bengal, 713212

Complaint against: shine dot com
Email address of shine dot com:saurabh. [protected]@shine.com

Customer's details:
Customer's name: bapi mazumdar
E-mail:bapi. [protected]@yahoo.com
Contact no. Bapi. [protected]@yahoo.com
City: bapi. [protected]@yahoo.com
State: west bengal
Complaint category: service providers
Claim amount (Approx.): 3965
Subject: shine dot com fraud company cheated my rs 3965/-
Complaint description:
Refund my amount due to bad service and fake commitment.
Dear sir,

Greetings of the day…!!!

From last 2 days, one guy has followed up to me from shine.com his name is
Mr. Saurabh kumar
Mob:-[protected]
Phone no:-[protected]
Email id:- saurabh. [protected]@shine.com
Web site:-www.shine.com.

He committed that you have to pay rs. 3965.00/- and after that, we will work on your profile and will activate globally. So, i had paid that amount. After paying that amount he is not picking my call. And even one another guy called me for further payment. And he said that now as per service you have to pay the amount of rs 10, 000/- more for another service.

So, i don't know how they are making fool to people. So, due to their service and fake commitment. Would like to cancel that and request you to refund my amount. My transaction id is in20190411_191294_105043.

And that is time sure shine is making a fool.

Thanks and hope you will refund my amount asap.

This complaint is under review for 1 hour. Please check on website after 1 hour. It will be found at the below page:
http://www.grahaksuraksha.com/

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Jun 16, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 15, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

We would like to reiterate that have you bought the services with your own consent and we have also share all invoices along with dashboard link at the time of initiating the services.

This is to bring to your kind notice that your contact details already on DND. Yes, few calls have been made from our team but it was primarily to resolve the concern or providing you the value added services.we are assuring you again that you will not receive any further marketing calls from our end.

We wish to bring to your notice that https://learning.shine.com/tnc does not have any refund policy (same is enclosed). At the same time our goal is to provide a consistently reliable product and an exemplary level of customer service. Please accept our sincerest apology for any trouble or inconvenience caused to you.

We deeply value your relationship with Shine learning and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.

Regards,
Team Shine