[Resolved] Shine.com — some one misusing my shine.com id and password I am employer

devi2017

from Razole, Andhra Pradesh

Address:	East Godavari, Andhra Pradesh, 533101
Website:	www.shine.com

Dear Sir or madem
I am existing cutomer in your shine.com
I purchased data base from your shine.com, my email id : [protected]@gmail.com
I am in very critical position i purchased ur data base i got two login ids
My main ID some unknown guy
logining so many times i changed password so many time, but they are easily logining. i am not getting OTPS also . So i installed Avast antivirus software zone broswser, and i tried to login i got OTP to my mobile number i feel happy and i decided my problem solved, but after some hours they login my account, every day i am checking in ADMIN option activity option it is showing my IP ADDRESS CORRECTLY AT what time i login, But i[censored] check search option it is quite difference between search login timenings and activity Login timenings kindly check it, Present i have only requirements Teachers and Doctors
but if click admin--- search u can see their searches and timenings, its very difference activity login in option and search option

Some one stoleing my Data

But shine.com not takeing responsibility so many times i complained no one responding properly and simply telling it is rare case
If shine.com is strong how can they login, If they loging means i will get OTPS na i am not getting
Kindly solve my Problem or give me New id and pwds

ARE U CAN REFUND MY MONEY I CANT TOLERATE THIS TOUCHER FROM that hacker
Definitely I will get Heart storke also

Its confirm LAST 10 DAYS I AM NOT SLEEPING ALSO

How they login WITHOUT OTP its very miracle . Every hardware and softwares i contacted
its impossible to login without OTP
if they are doing like that means some thing is wrong in Shine.com
There is no problem in my system but again i changed antivirus also
For example if i login into PAYTM means every time its ask OTP
Last few days from shine.com i am not Proper OTP, hacker easily login into my That is also MY MAIN ID, HOW its possible

Luckly if i get OTP means for few hours he is unable to change my PASSWORD BUT
at 6:30 pm evening time he is easily logining in i dont how he knows Password

Kindly call me, Pls take it seriou, yOUR TEAM members no one responding properly

I am getting Tention once Again i am telling Definitely I will get Heart storke also THAT IS SHINE RESPONSIBILTIY ONLY
if any thing happens to means

I CANT TOLERATE THIS PROBLEM KINDLY REFUND MY MONEY

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Sep 9, 2018

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Shine.com Customer Care's response Dear Sir,

Greeting from shine learning.

With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

For any inquiries, email us at [protected]@shine.com or get in touch with us on the below-specified number.

Regards
Shine Team