[Resolved]  Shine.com — to get refund of all paid amount against services

Address:122001
Website:www.shine.com

Your executive rajesh rana and his collegue ranjan jha called us to have an interview lined up for middle east region job company. Initially asked to pay rs.6254/- and then rs.6102 likewise.
I am asking him after that you have no other demand for any extra money he says no, after some time another call from shine by mr. Ranjan jha [protected] he demanding for extra money for various services (Education verification 10, 259 rs, professional summary + linkedin profile 15, 423 rs, portfolio writing 25, 619 rs) after all these trasaction they demanded to pay 34, 337 rs for master in leadership and management fundamantals, but when we refused to get such service & told us that deposit all amount asap. He said if i don't deposit amount you can't get any response from shine and playing with emotions with clients.

Further he asks to deposit some money of amount rs 90, 000 so that your interview would be directly cleared and on behalf of shine 90% process completed and 10% yours.
We received only false commitment and asked to pay charges only but not clarity in his statement and zero result only.
The purpose for which i have paid such amount there is no value of money by such a person i. E rajesh rana and ranjan jha. And in addition in this no proper communication with us and now don't picked my phone. Further inquiry we came to know on behalf of 97, 993 rs he just provided learning schedules he wasted our time and money also.
After that also i have mailed to rajesh rana to refund my all money which i have paid, because of this me and my family suffered through badpatch and such a calls where demanding amount which means lots to me.

Initially when we received call from your executive, she simply said only have to pay restration fees later my profile is handed over to rajesh rana and his collegue ranjan jha. When ranjan jha started on my profile since then he only demanding such huge amount to complete my task but there is no results except your executives demand of to pay such a amount. Its totally harassing to us because we know that how we arranged such an amount and paid through online. Inspite all these stuff only we faced trouble.

Till time i have paid amount rs. 97, 993 with zero output and after that also ranjan jha demanding more money.
I have decided that i am not going to pay rest things and mailed them on "rajesh. [protected]@shine.com" to refund my paid money but no response.

Paid amount details here:

International resume for senior professionals + profile update: middle east :-rs.6254/-
Job profile verification plus package:-rs.6101/-
Education verification plus package + job search guidance with job thought report :-rs.10259/-
Professional summary + linkedin profile (8 - 15 yrs) :-rs.15423/-
Issue focused negotiation + portfolio writing:-rs. 25619/-
Master in leadership + management fundamentals :-rs.34337/-

I am requesting you to kindly refund my rs.97, 993 as soon as possible.
And please trained your candidates to be loyal with us and don't waste time and money.
Please refund my amount.

Thanks,
Sumedh salve
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Nov 27, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2018
Shine.com Customer Care's response
Dear Sir

Greetings from Shine learning

With reference to your comment, we would appreciate the opportunity to respond to your concern.Kindly share the contact details with the transaction details so that we can get in touch with you and address the concern or you can write to us on below mentioned mail id.

For any queries, please feel free to contact us [protected] or email us at [protected]@shine.com.

Regards
Shine Team
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