[Resolved] Shine.com — took money and extra money but no work

Prashob Kathir

from Mangalore, Karnataka

Address:

560100

His is reference to the shine booster package. I had made the first payment of 3363. Later i was connected to ms rajini from the sme team., however she demanded that i make a payement of rs ₹ 6478.00/- immediately.

She was very rude and asked me to make the immediatly. When i told her i need the time to think of the options.
However, after alot of talking she passed her phone mr rajan who is supposed to be her team manager. He gave a instant discount of rs 1000.

Trusting the company i made the second payment of 5172. Now they are asking another payment.

My query is why should i pay for some service that i am not interested in?

Requesting you to kindly give me back my money of inr 8535.
When i had asked for senior people in the team, they kept my call on hold and not responded.

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Nov 13, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

Shine.com Customer Care's response Dear Sir

Greetings from shine.com

With reference to your comment, we would appreciate the opportunity to respond to your concern.Kindly share the contact details with the transaction details so that we can get in touch with you and address the concern or you can write to us on below mentioned mail id.

As, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them.

For further queries, please call us on [protected]/[protected] or email us at [protected]@shine.com

Regards
Team Shinelearning