[Resolved] Shine.com — unlawful business

prahlad_rai

from Chennai, Tamil Nadu

Address:

Gurgaon, Haryana

Dear Sir/Madam

This mail is regarding a complaint of a cheating in the month of Sep 2017 after receiving several calls from shine.com I paid Rs. 2899 for the registration and received the confirmation from anup.[protected]@shine.com (Dear Prahlad Kumar Thank you for availing shine career services. Please note your transaction ID:CP[protected].We have received your payment of Rs. 2899.00.) after this I, started getting calls from there service department asking for more money for verification, I refused to pay because it was told to me that, you do not have to pay any money further, now in the month of Feb 2018 started getting calls from Mr. Saurabh Kant ([protected]) and HT Media([protected]) stating that, They have a very good opening in Kolkata but my profile is pending for verification so I need to complete the verification process for this I have to pay Rs. 6101, after continues calling on 10 Feb they literally threaten me that they will black list my profile as it is long pending case, however I managed to pay the said amount of Rs.6101 through my credit card on 12 Feb 2018, [protected]@shine.com he sent me the Citrus link for payment, confirmation mail below.Your transaction with Shine using Citrus was successful!Merchant Order Number: CPU-538828
Citrus Reference Number: CTX[protected]
Order Amount: 6101.00 INR
Transaction Date & Time: Feb 02, 2018 02:58:35 PM
For product & delivery related queries please contact Shine.

Now when ever I call them, they do not pickup my phone neither they provided me any job nor any service.

So I request for refund of my money.

Regards
Prahlad Kumar Rai

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Mar 14, 2018

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2018

Shine.com Customer Care's response Dear Sir,

Thank you for contacting us for the enclosed matter below. First, we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistake. We are sorry that you were not satisfied by our products or services and we assure you that your complaint will be handled in a strict and serious way.

We tried to contact you to explain the overall process of the services, but unable to get through as there was no response.Hence, we request you to kindly provide us a convenient time so that we can get in touch with you and address your concern.

Moreover, the sales team tried to propose you for value added services after analyzing your profile which is up to you whether you want to buy it or not.

Regards,
Team Shine

Feb 14, 2018

Updated by prahlad_rai Dear Team Shine,

Please be informed that after missing your call on 9th Feb 2018, I have tried contacting the number but no response from your end, it is very surprising that no one from your team has tried to call again till todate. It is very unprofessional. You serve the reputed media group HT.

Feb 16, 2018

Updated by prahlad_rai Dear Shine Team,

Please come up with some answer or solution to my complain till date neither any action taken nor any answer or may I feel that, I am cheated by your company or it is your policy to make money by playing with the emotions of needy poor peoples.

Feb 22, 2018

Updated by prahlad_rai No action taken by Shine.Com on my complain till to date.

Mar 10, 2018

Updated by prahlad_rai Till to-date no action taken be the Shine.com

Mar 10, 2018

Updated by prahlad_rai I request consumer forum to intervene.

Mar 12, 2018

Updated by prahlad_rai No action

Sep 10, 2018

Updated by prahlad_rai I am surprised to check that, the sine.com has marked my complain as resolved, so whom we believed, surprising, I will request the consumer complaints forum to intervene.