[Resolved]  Shine.com — unnecessary charges which were not told earlier

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I had uploaded my resume last week on your website. On saturday (2nd june) i received call from your side and asked for one time registration fee of rs.4100/- for getting preferred services. For that i have asked to give me time till monday to think over it. Today i again received call form the executive and i agreed to pay and payment has been done. 15 to 30 min post making the payment i got another call and mail from your side and asking for another rs.9900/- for updating my profile. It was a big shock for me. It was not told to me earlier that there may be any further investment on this. I am not expecting this from such a big print media house.
When i queried about if i don't pay this rs.9900, what services you will be offering with rs.4100 (Which i already paid). I got another shock that it was just a registration fees and no service will be provided against this.
I have a request to please refund my money. Further to this i have a suggestion while briefing the customer about registration fee just give him an idea that there may be further investment based on your profile. It does not look nice such a big reputed firm like you do like this. Then what will be the difference between big corporate and vagabond. Lalit kumar singla - [protected]
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Jul 5, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2018
Shine.com Customer Care's response
Dear Sir

Greetings from shine.com

With reference to your comment, we would appreciate the opportunity to respond to your concern.Kindly share the contact details with the transaction details so that we can get in touch with you and address the concern or you can write to us on below mentioned mail id.

For any queries, please feel free to contact us [protected] or email us at [protected]@shine.com.

Regards
Shine Team
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