[Resolved]  Shine.com — Verified round packager 15+ years

Address:560001
Website:www.shine.com

Hi
I want to share my bitter experience with shine.com. I got a call yesterday about the job offer & the services provided. The lady who called me mentioned that yesterday was the last day of the offer & I need to pay Rs. 5699/- for the above package. Followed by this another person by name Ankit Sharma called me & sent a link for the payment of Rs. 5699/- which I believe is the total cost (even the shine.com confirms that only with the flow of process) & went ahead with the payment. Received couple of mails from shine welcoming & other related topics. Again I received call today 1st Jul 16 from Anikit Sharma that I need to complete my profile & he has put me on to another person by name Srinivas. This new person told me that there are verification process for which I need to pay Rs. 5350/- He didn't mention about any further payment requirements or other services. I was not convinced & I insisted to talk to some senior person from Shine. I was connected to one person by name Abhishek. I wanted to be clear in terms of services that are being offered & the total charges that I need to pay to avail the same. Abhishek confirmed that Rs. 5350/- is the last amount & no other charges after that. believing his words, I went ahead & made the payment by talking to Srinivas who had sent me the payment link. subsequent to this my surprise, Srinivas insisted another payment of Rs. 5350/- saying it was for employment verification. i was not convinced & insisted that shine team let me know the total payment that is required to be made. I got a reply from Srinivas that second payment of Rs. 5350/- & no further payments are required. upon payment of this amount, to my frustration, i was sent another link to make one more payment of Rs. 6999/- which biography writing or something like that. i really got very upset on such false promises & incremental payment every time. Believing this is the last payment, i went ahead & paid the amount too. i really got wild, when another link was sent to make one more payment of Rs. 6999/- when i reached the point utter frustration.

I got really annoyed by the unprofessional behavior & false promises by the team, porting Rs. 5699/- as service charge & collecting 4 times of that amount during online chat / conversation. this is totally misleading & the team, i think do this purposely to cheat clients / poor job seekers. I am really frustrated about the whole episode & disconnected the conversation.

With much displeasure, i have write this about bitter experience with shine. Inspite of my repeated request to tell me the full cost / service charges, shine team mislead me fully & collected Rs. 23398.00 in step by step process. I could not believe them anymore on such services, since they hiding the information & luring job seekers promising big job offers. I am not interested in the services anymore with Shine & seek refund of my entire amount since i have not availed any services. Moreover, the whole episode has left me with bitter experience & don't want to deal with any such unprofessional team who hide information & cheat job seekers.
Request the shine team not to repeat this with any other prospective job seekers. Let them at least full information upfront about all such charges in one go.
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Aug 9, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
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Dear Sir

Greetings from shine.com

With reference to your comment, we would appreciate the opportunity to respond to your concern, We request you to kindly provide us a contact details so that we can get in touch with you and address the concern.

For further assistance contact us at[protected]/355 or email us at [protected]@shine.com.

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