[Resolved] Shine.com — your order#in20181231_163284_114921 on https://payments.shine.com is successful. | |
Hello team, I have been contacted by mr. Kuldeep (His contacts are : ll[protected] and his mobile - [protected]) in dec 2018 wherein he advised me the benefits that i can get to find a new job if i pay approx 4000 inr to shine as one time payment for lifetime. Status and order no. Below Order#in20181231_163284_114921 on https://payments.shine.com is successful. Today i was contacted by mr swaroop (His contact[protected] where in on behalf of shine, he asked me to pay another[protected] inr + gst to modify my profile. I liaised with kuldeep n told swaroop too that i can't pay a single money now. Whatever benefits you told me, i need to see the results within 15 days or else return my money. Kuldeep acknowledged that he hid and didn't disclosed all information to me and asked me to contact swaroop again. I'm highly disappointed as according to swaroop, neither i can get my money back nor can i get any specialised benefits unless i pay 14 to 15 thousand inr. Kindly let me know what can you do to help me getting my money back. Was this information helpful? | |
Feb 8, 2019 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Jan 07, 2019 Shine.com Customer Care's response Dear Sir, Greetings from shine learning. Refer to your complaint, this is to bring your kind notice that this case is not a regular scenario for us. We take great pride in treating our customers as a valuable asset to us. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by with any customer. Moreover, If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not. We look forward to continuing to provide you with the best possible service. If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. Regards, Team Shine | |
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Also note that the complaint is also registered with National consumer forum. The docket number: 1084999
Expecting quick resolution from your end
Thanks
Nitin