[Resolved] Shine.com — Zero customer service

Navvy

from Gurgaon, Haryana

Address:	Ghaziabad, Uttar Pradesh
Website:	Shine

Hello Team Shine

I am writing this just to put a complaint against Shivani, she called me up just 2 min back, and she was so so so so so rude, trust me guyz she don't even know how to talk to customer, i[censored] really bother about ur customers then u must fired her and take some serious action against her, she just spoiled my whole day, also she said i[censored] wanna do complaint just do it, ", look at her confidence level, I mean how rude it is guyz, also please update me what you guyz going to do with these type of complaints, ([protected], [protected]), that her no,

Rocking Regards
Naveen

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May 15, 2017

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2017

Shine.com Customer Care's response Dear Sir,

Greetings from shine career plus.

With reference to your complaint, we would like to apologize for the trouble which you have experienced with us recently. Your feedback was essential to realize this flow in our system and we are taking all the necessary precautions to eliminate this.

Thank you for sharing your feedback which we deeply appreciate. We value your opinion and see it as an opportunity to learn and improve.

Kindly share the contact details with us.So that we can get in touch with you and address the concern.

We assure you that it will not happen again and We Sincerely regret at any inconvenience caused.

Regards,
Team Shine