[Resolved]  Shine.com — cheated money and given wrong commitment

Address:New Delhi, Delhi, 560027

Respected cyber crime oficer

My name is sumathi i am business women as i am looking for job in international level i have uploaded my profile in indeed portal i just call from shine.com... Saying that only 7000+gst would get you job in international level but after paying 7000+ they call passed to one more person called shivam he asked me to pay only 5+ for extra service after long arguments i paid and he said for the resume writing and documentation 10+gst as he said that was the last payment i paid it and again 16+gst they said for the some portal profile charges... I said i don't have money i would reconsider other wise you repay the amount.. He forced me this would be the last transfer do it you will get the benifit of free visa airticket highly paid jobs ect... Ect.. I paid... After that he sent one more payment link 24+ gst i really frastrated and stop the payment asking for the refund... They are not doing so... Iii i just want my money to be refunded hence forth they should not cheat other please block and remove them from the job portal... This is my humble request

Sumathi j
[protected]
[protected]@gmail.com
[protected]@gmail.com

Respected deeraj or shivaram requisted for 100% refund
Escalations has been initiated for cyber crime
All the international job portal will remove you from the portal
Call is all ready in trap
Website will be blocked forever
1. Mobile number[protected]Call duration) 12/04/2019 11:27 am 11/04/2019 call duration 6:17 onwards and 6:45 pm onwards
[protected]

Informed to all the job banks (Kindly
Monster i indeed i linkedin.com i naukri i middle east portal i shine.com

Cross checking the profile and documents verification how its going to happen

Considering all these things you can, revert for the same mail why your not refunding please write a mail... That i can forward to the cyber crime rest will be taken care by cyber crime our government
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May 24, 2019
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2019
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to our discussion, firstly we would like to apologize for the inconvenience and disappointment that you experienced with us.

We assure you that your complaint and feedback will give the opportunity to remedy any problem that may exist and help to improve our service further. We also note your feedback on an availability of information regarding our products and services as well as the service levels.Your feedback was essential to realize this flow in our system and we are taking all the necessary precautions to eliminate this.

Our greatest desire is to ensure our customers are satisfied at all levels and find the most suitable way to fix their problems without delay.The issue has been shared with the concern team member.They will get back to you shortly.

We look forward to serving you and will make every effort to see that this never happens again.

Thank you for your understanding and patience.

Regards,
Team Shine
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