[Resolved] Shine.com — premium job search service availed via transaction id in 20200414_328140_154406 | |
I was offered a premium job search service by shine on 14/04/2020 and was first contacted by their representative shubham yadav (Contact no. [protected]). He offered me the service at a charge of inr 4142. After making the payment, i received a call from on ranjan jha (Contact no.[protected]) again on 14/04/2020. While ranjan jha was extremely rude and arrogant in discussing he asked me to pay further inr 8495.00 under the pretext of documentation verification. My denial of such payment and requirement of clarity as to why these charges were not discussed at the time of offering the premium job service, he became furious. I told him that i did not want to talk/ discuss with him and he ended the discussion stating that if i don't make the payments immediately he would think over entertaining my calls in the future. As i did not pay heed to his threats, i again received a call from shubham yadav who said that the relationship manager would be changed however he insisted on making the payments. The call from shuham was followed by call from anup shrivastav (Contact no. [protected]) who said that he was the new relationship manager. Again, he insisted on making the payment of inr 8495.00 which i said i would do after giving it a thought. Later at night at 8:37, i received a call from shubham again insisting on making the payment. I feel the company is just using this platform to extract money from the candidates by illegitimate means. I demand my fees be refunded as i would not like to deal with such illegitimate people/ company. Was this information helpful? | |
May 16, 2020 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Apr 15, 2020 Shine.com Customer Care's response Dear Sir, Greetings from shine learning. With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns. Regards, Team Shine | |
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