[Resolved]  Shine.com — regarding my amount paid

Initially, i recieved a call from gaurav who said he is from shine. He explained that i need to pay 2600 rs towards paid services and this will be valid for 6 months till i get job. I even enquired about during this time i. E. Lockdown time, will it be possible to get job alerts for which he explained me that shine guys are going to arrange interviews one or two per day. I even told him that one of my friends who availed paid services were not satisfied with shine services for which he explained that is not the case and for sure i will get job. I have gone a head and paid that 2600 rs. Post one day, i recieved another call from other guy and he is asking me to pay 5100 rs towards documents verification it seems. This point was earlier not discussed with me that i need to pay additional amount. For this point, they were so ruthless in dening my point and asking me to get the verification done from outside. Why should i get it done from out side when i paid 2600 rs and the points were clearly not explained to me properly. Again another guy calls me and tells that i need to blindly pay that amount to proceed further. He was also so ruthless in telling about this point. I was totally disappointed and asked to refund my amount for which he said it is not refundable. He was so blunt in telling this point. I am literally dissatisfied about these discussions and i need my money back.
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Jun 2, 2020
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2020
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

Regards,
Team Shine
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