[Resolved]  Shine.com — unsatisfactory service and no refund policy from shine.com.

Address:

Bangalore, Karnataka, 560114

Dear team,

This is to inform you that, i have received a call from your executive on 13/03/2020, she promoted about the job assurance, i was happy, she told to proceed for the premium so that your profile will be highlighted, clearly said the charges will be 2950, i accepted for that and made the payment on 14/03/2020 after that slowly she started conveying about the connecting me to the dedicated job manager there you will be get more benifits and guidance with highest expectations, she said the importance of education verification and employment verification and said some charges will be there.. I thought i already trapped by paying 2950.. Then i accepted and asked them to send the payment link.. This time surprisingly the amount was 4932.00.. I said her very clearly i dont have so much amount right now.. It was around 4:30pm by that time.. Again she said she can help me with the part payment link and you can pay the rest of the amount later, happily i paid 2000.00rs and i thought it can be on monday i can arrange and pay the rest.. She again said its not possible and have to pay within 5.00pm... Totally frustrated.. Arranged money from another source paid the balance money 2950.00rs.. And asked her to check it.. The most irritating part was i got another email with another payment link and the amount was 6478.00..
Finally its time to giveup and not to be ready for any further surprises.. I asked for a complete refund and decided not to proceed with any more transaction, but the reply was there is no refund policy with shine.

The total money i paid in a single day was 2949+2000+2932 =7, 881‬

And another guy from accounts department ([protected]) called and he is asking to deposit 2206 that is 28% gst of the total bill amount...

Called for the call center and asked for a full refund, they said i will get a call soon... Awaited for a full refund..

Finally they accepted for refund with the conditions... But again with another surprise.. This time they are holding 28% gst of 2206.00rs

Accepted for that too.. Paid them 2206.00 rs through imps

I will file tweet a complaint towards holding gst, with this consumer forum complaint link.. Lets get this decided there..

Note to the sales team: even beggars have ethics, they will ask for money and take it.. If you can sell the product by explaining the total amount upfront,. The users will make the decisions weather to proceed with the services or not... Rather you will say some professional charges without disclosing the amount. Then surprising them with the repeated payment links will definitely screwup the mind set of the customer..

May be we will not leave this here, it is time to tweet and publish your cheap tricks of your money trap.

I've totally lost my day... Shown anger on my kids and family..