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Shiprocket Complaints & Reviews

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Last updated Mar 1, 2024
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Plot No.- B, Khasra- 360, Sultanpur, M.G. Road
New Delhi
New Delhi District
Delhi
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110030

Shiprocket reviews & complaints page 11

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P
Pradeep Baisla
May 26, 2022
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So much delay in pickup

There is a delay of 4 days in pickup of parcel and no one tell when the parcel is picked up...
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F
Fawad Azfar
May 23, 2022
May 23, 2022
This thread was updated on May 23, 2022
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Lost parcel

I booked a COD parcel whose AWB is [protected] the customer refused to recieve the parcel because he went out of station reason due to some emergency the parcel then Ready for RTO now is been 3 days since its showing RTO Delivered & Return accepted but i haven't recieve the parcel till yet. I have raised the complaint b'coz now i want the order value of that parcel but still no response has been coming i want my shipment charges my RTO...
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F
Fawad Azfar
May 23, 2022
May 23, 2022
This thread was updated on May 23, 2022
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I have booked three parcel one by one and they all get returned

I booked a parcel whose AWB is [protected] the customer refused to recieve the parcel because he went out of reason due to some emergency the parcel then Ready for RTO now is been 3 days since its showing RTO Delivered but i haven't recieve the parcel till yet.

Second parcel i book for my near location almost 55 km from my place the parcel got stuck for 2 days around 20 km from the delivery location then RTO initiate without...
+5 photos
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N
nazuk123
from Trivandrum, Kerala
May 23, 2022
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I haven't received my prepaid order

Address:Shiprocket Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi- 110030

I have ordered a prepaid product though a genuine and official site and while tracking expected delivery date is keep on changing every alternate day.. it's was like 10 days in total
shipment was already reached near my place and next day that got updated like misrouted and product is dispatched to another city and after that no updates since 3-4 days
no contact number..to connect shipping company .. shipment was done through...
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A
Anazss
May 21, 2022
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Stone received instead of apple airpod

Address:Shiprocket

I ordered apple airpods on 2nd may through online store branded store and i received stone after 18 days.shipment id [protected]...
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Address:Mumbai

I had been getting message since last 5 days that delivery is being attempted but customer was not available to receive product. I had been at home all the time but none attempted delivery not a single time. This is definitely fraud product sellers and courier company. Please dont refer to anyone this company....
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C
Cine Maverick
May 9, 2022
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Fake Delivery of Parcel AWB 277973585708. Fake POD.

Address:Cine Maverick, 152, FF, Jheel Khuranja, delhi -110051

Hi,

My Parcel AWB:[protected], has consignee address of PVR Limited in Hyderabad, Telangana. As per the POD provided by Shiprocket, The parcel is delivered to "inn style" at Chennai.

I have been contacting Shiprocket support since the intimation by Consignee about Not-receipt of parcel, but no resolution provided.

How shiprocket is so irresponsible that they delivered my Parcel not only at some...
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J
jaisw10
from Agra, Uttar Pradesh
May 6, 2022
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Weight dispute

Address:Sultanpur delhi
Website:Shiprocket.in

All time they said in.my parcel weight discrepancies, but we given all time prove, but when I am asked do you have prove in my parcel any dispute then that said we dont give prove only you give me prove.
My point is when courier person pickup the parcel after next day they are checking my parcel on that time they are not send any msg after 4 days parcel will be delivered and after 10 days they are send me msg and said in your parcel...
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P
Pavith P
May 2, 2022
May 2, 2022
This thread was updated on May 2, 2022
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Products

Address:Bhimavaram,Andhrapradesh

I don't take any parcel and, , , the company said that customer was rejected the orders.

Pls do something...
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M
MohamedAbdullah
from Jangaon, Telangana
Apr 17, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
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AC not delivered

Address:Mandaveli chennai

The fraud guy from the Bluedart shiprocket is not delivered my AC on time . the guy called me and i said correct address and he said i will come within half an hour and we waited we very long. But nobody is coming for atleast after four hour, even i have tried to the same number again and again . but he is not picking up the call. my product value is 80000 rs . the fraud guy is in under thie phone number[protected] . And in the status the...
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A
AVS Menon
Apr 8, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product delivered

I have placed an order for one micro garlic chopper with shiprocket on a COD basis. The products id delivered after a few days without a bill and warranty card. The product worked only for a few seconds and stopped working. I try to recharge it but did not succeed. I send a message to shiprocket regarding the same, but they responded that "we are not responsible for the products. Please contact the seller" They do not share the seller's name...
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G
Gourav678
from Fazilka, Punjab
Mar 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wallet amount not transfer my bank account

Website:www.shiprocket.in

Wallet amount no tranfer my bank account and awb no is [protected] and list amount no transfer my bank account I am create a other shipment and that is cancelled request and complaint for cyber crime...
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N
Nirmalariya
from Patna, Bihar
Mar 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Used product sent

I have received used product. With different order id or invoice number.
It's not in a good conditions....
+1 photos
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A
Abdullabhai Abdulhusain and Sons
Mar 10, 2022
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Useless customer care

Address:Pune

I had dispatched goods to my client via SHIPROCKET AWB no SRTP[protected]

The goods left my premises on 16th feb 2022 and reached Hyderabad (destination city) on 20th Feb, then for the next 8 days it remained in Hyderabad without any delivery attempt whatsoever. On the 2nd of March it was marked RTO without any attempt of delivery or NDR remark, Today is 10th March and the parcel is still in hyderabad not having moved a single...
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H
hingurao
from Indore, Madhya Pradesh
Mar 8, 2022
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Not sharing seller details

Address:115 Suncity paradise, Behind vishwamitri township, Behind vishwamitri township, Behind vishwamitri township

Kindly provide your seller digi store contact number Or refund the money. Irresponsible work by shiprocket. Not helping customer from fraudulent. I have purchase smart watch buy one get one free for Rs 1699/- from digi store online. Shipment was done by Shiprocket. The product I received a toy watch worth Rs 20/-. After call the customer care of shiprocket they are not ready give answer. Telling to contact seller directly. Why they entertaining...
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M
Manojloya123
Mar 8, 2022
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Five courier got delivered to wrong addresses

Five courier got delivered to wrong address, it's more than a month now, company is not solving my problem, products where worth 85000 Rupees, do let me know i[censored] can help...
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E
Ecomelectron
Mar 3, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
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My product is LOST

Worst experience with shiprocket

I must say that shiprocket has got the worst customer support that I have witnessed till now.
And adding to that shiprocket is not ready to take any responsibility for the product we are shipping with them.

This is to inform you that we shipped the product through shiprocket on the (mention the date).
We shipped LED TV and also have the proof of packing.
The...
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P
Pralhad Khatavkar
Feb 24, 2022
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360 kitchen tap easier dishwashing experience

I ordered 360kitchen tap easier dishwashing experience 1. But I received different product....
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M
MADE FOR HER LABEL
Feb 23, 2022
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Fake pod along with fake brand stamp

Address:Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi, Delhi, India - 110030
Website:www.shiprocket.com

HI,
Awb No[protected]

The package was picked from our place on 20Jan 2022, The status was updated on the ' shiprocket panel ' as 'PICKED UP', But shiprocket's team cancelled the order on 31st Jan 2022 ( without any prior notification or acknowledgement from our side ) .
As we contacted the ' shiprocket's supprot ', First- They asked us to share the manifest .
Then they mentioned that shipment isn't...
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M
MADE FOR HER LABEL
Feb 18, 2022
Feb 19, 2022
This thread was updated on Feb 19, 2022
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No resoultion provided for the lost shipment .

Address:Plot No.B, Khasra - 360, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030

Hi, we send an order via shiprocket on 20 jan 2022, following with the AWB NO.[protected] and courier company is ecom express. This order was picked up from our place on the same day and has been updated and scanned by their agent Rahul singh . But the shipment got cancelled automatically without any update on 31 jan 2022 . After making several calls and emails to the shiprocket they were unable to provide us the details regarding cancellation...
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