Shiprocket Complaints & Reviews

I had been getting message since last 5 days that delivery is being attempted but customer was not available to receive product. I had been at home all the time but none attempted delivery not a single time. This is definitely fraud product sellers and courier company. Please dont refer to anyone this company.

Hi,

My Parcel AWB:[protected], has consignee address of PVR Limited in Hyderabad, Telangana. As per the POD provided by Shiprocket, The parcel is delivered to "inn style" at Chennai.

I have been contacting Shiprocket support since the intimation by Consignee about Not-receipt of parcel, but no resolution provided.

How shiprocket is so irresponsible that they delivered my Parcel not only at some different location but in a different state.

I want my parcel to be returned/Delivered to consignee or in case of failure, reimbursement of the order value.

All time they said in.my parcel weight discrepancies, but we given all time prove, but when I am asked do you have prove in my parcel any dispute then that said we dont give prove only you give me prove.
My point is when courier person pickup the parcel after next day they are checking my parcel on that time they are not send any msg after 4 days parcel will be delivered and after 10 days they are send me msg and said in your parcel weight discrepancies,

I don't take any parcel and, , , the company said that customer was rejected the orders.

Pls do something

The fraud guy from the Bluedart shiprocket is not delivered my AC on time . the guy called me and i said correct address and he said i will come within half an hour and we waited we very long. But nobody is coming for atleast after four hour, even i have tried to the same number again and again . but he is not picking up the call. my product value is 80000 rs . the fraud guy is in under thie phone number[protected] . And in the status the delievery couldn't find my address in the bluedart page. the fraud company bluedart and Shiprocket is wasting customer's whole time

[protected]@shiprocket.com email ID

my consignment number [protected]

I have placed an order for one micro garlic chopper with shiprocket on a COD basis. The products id delivered after a few days without a bill and warranty card. The product worked only for a few seconds and stopped working. I try to recharge it but did not succeed. I send a message to shiprocket regarding the same, but they responded that "we are not responsible for the products. Please contact the seller" They do not share the seller's name or contact number and simply shared their email ID. and asked to contact them directly.

I send the emaIL TO SELLER THEY ARE NOT RESPONDING. I placed an order to shiprocket and gave the payment to them. After taking the money from the customer not resolving the problem of the customer is not good practice..
I request everybody please beware of such a company before placing orders.

Wallet amount no tranfer my bank account and awb no is [protected] and list amount no transfer my bank account I am create a other shipment and that is cancelled request and complaint for cyber crime

I have received used product. With different order id or invoice number.
It's not in a good conditions.

I had dispatched goods to my client via SHIPROCKET AWB no SRTP[protected]

The goods left my premises on 16th feb 2022 and reached Hyderabad (destination city) on 20th Feb, then for the next 8 days it remained in Hyderabad without any delivery attempt whatsoever. On the 2nd of March it was marked RTO without any attempt of delivery or NDR remark, Today is 10th March and the parcel is still in hyderabad not having moved a single location.

When I spoke with Shiproket Customer Care, which they claim to be " best customer service" i'd like to point out that EACH EVERYONE OF THEIR CUSTOMER CARE EXECUTIVES IS USELESS AND THE JOB COULD HAVE BEEN DONE BY A BOT since all they do is repeat the same data which is on my screen while adding the occasional sorry.

All I am asking is for the location of my parcel so that I can have it picked up and delievred myself

Kindly provide your seller digi store contact number Or refund the money. Irresponsible work by shiprocket. Not helping customer from fraudulent. I have purchase smart watch buy one get one free for Rs 1699/- from digi store online. Shipment was done by Shiprocket. The product I received a toy watch worth Rs 20/-. After call the customer care of shiprocket they are not ready give answer. Telling to contact seller directly. Why they entertaining such fraud seller without invoice. I want my money back. Help me any how. Get touch in with seller as they have the contact of seller. Many people had been fooled. Please try to reach the seller.
Transaction id[protected]
Order date - 5/3/2022
Order Id - WD8150Nam

Hi! we've delivered your order WD8150Nam from TIMEKEEPERS. Share your feedback at https://shprkt.in/4Ewvyuh1wXSf?t=512c7 . Powered by Shiprocket

Five courier got delivered to wrong address, it's more than a month now, company is not solving my problem, products where worth 85000 Rupees, do let me know i[censored] can help

Worst experience with shiprocket

I must say that shiprocket has got the worst customer support that I have witnessed till now.
And adding to that shiprocket is not ready to take any responsibility for the product we are shipping with them.

This is to inform you that we shipped the product through shiprocket on the (mention the date).
We shipped LED TV and also have the proof of packing.
The product got delivered to the customer on date(mention the date).
When customer did unboxing the product was different from the product that we shipped.
We also have the proof in form o[censored]nboxing video for the same.

For the first few days shiprocket kept on delaying the issue and when we contacted them today again, the support executive said that the time for 72 hrs is over for raising the concern.

This is simply not acceptable from companies like these.

This is to bring to your notice this is the third time this type of case has occurred.

This is to inform you that if this time claim will not be released by shiprocket then a Dyanora will certainly take a legal action against shiprocket.

I ordered 360kitchen tap easier dishwashing experience 1. But I received different product.

HI,
Awb No[protected]

The package was picked from our place on 20Jan 2022, The status was updated on the ' shiprocket panel ' as 'PICKED UP', But shiprocket's team cancelled the order on 31st Jan 2022 ( without any prior notification or acknowledgement from our side ) .
As we contacted the ' shiprocket's supprot ', First- They asked us to share the manifest .
Then they mentioned that shipment isn't cancelled, It's out for pickup . Whereas It showed canceled on shiprocket's panel . As we shared the screenshots of the cancellation with them, They mailed us that shipment was returned back to us on 28 jan2022 .

They shared a ' FAKE POD ' - The returned sheet was fake and edited by their team . Moreover, They created our fake brand's stamp and marked as RTO delivered

This is a clear case of fraud .

Attaching a picture of my original stamp and fake stamp along with the fake RTO sheet .

Points To notice -
1) The sheet is fake as RTO sheets are never a page big, and never include all product names .

2) The fake stamp as all CAPS letters while my origibal stamp gas standard letters .

3) The fake stamp is fresh ( Ink is smudging ), Whereas mine is suttle as it's very old .

This is a clear case of fraud . An illegal activity is being done by ' shiprocket ' . This shall be taken seriously .

We have attached all the relevant screenshots .

We want our full refund of 9162/- and a strict action towards ' Shiprocket ' For creating a brand's fake stamp .

Hi, we send an order via shiprocket on 20 jan 2022, following with the AWB NO.[protected] and courier company is ecom express. This order was picked up from our place on the same day and has been updated and scanned by their agent Rahul singh . But the shipment got cancelled automatically without any update on 31 jan 2022 . After making several calls and emails to the shiprocket they were unable to provide us the details regarding cancellation and moreover their support says shipment is not cancelled . When we asked them that why it shows cancelled to us, They promised to reach out via email and provide a resolution but failed . The shipment value is INR 9162/- and ' shiprocket' isn't being able to resolve the blunder caused .

This isn't the first case, We still have more issues pending with them of wrong item delivered and wrong tracking statuses . Out of which one refund was promised by shiprocket's account manager But they failed us there too.

We request the team to either hand over the package back to us or provide a refund of the same ( full amount )

I ordered an item from Amazon . As per tracking status it was to be delivered on 17th Feb. I received notification along with top on 17th Feb morning that it will be delivered today.
But in the evening a received a whatsapp from Shiprocket business account saying that the item was not delivered as I chose a future delivery and on amazon tracking it showed that delivery was attempted. This is a complete lie because delivery was not attempted at all because no delivery partner was assigned (I would have got a notification otherwise) for delivery and I was not contacted by anyone regarding the delivery.
Shiprocket delayed the delivery and made it look like it was my fault by updating the wrong information on the system.

To make it more worse Shiprocker has no customer care calling facility for consumers, it is only available for sellers.

Seller- Upscalio India Private Limited
Order Id[protected]

Hello sir/madam.

I have ordered one item that was samsung active 2 smart watch and I have received another product on monday. Where I have ordered in Instagram that person was replyed and when i was telling to that person that I have received wrong means he have blocked me now whom should I approach and I have paid 999 rs. Please refund me the money orelse replacement my order this is my humble request .In 2 days I need my replacement orelse i complain in ciber crime. he cheated me what the service your doing for customer bullshirt. I needed my order at any cost

Thank you

Hi i am from siliguri .. and i order some product from The Silver Vibe (containing artificial jewellery) and it would be delivered by today ..and in the morning i get out for delivery massage but didn't receive my product .. as there no delivery man's number provided.. i couldn't contact to anyone .. i waited whole day and then 10.30pm i am getting delivered massage ..
Aarcha Anil (artificial jewel), AWB ([protected]). This is the details of my product that i got through massage .. please kindly look into the issue .. and provide today delivery man's phone number. How did you provide such a bad service to a customers...I want my product as soon as possible

The package is already in my town. Delivery agent is saying product is locke. We don't have permission to deliver it. So why your delivery partner is not sending this or allowing to pick it by myself.

Refund my money and your mobile take