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Shiprocket Complaints & Reviews

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Last updated Mar 1, 2024
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Shiprocket reviews & complaints page 12

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Address:Delhi

I ordered an item from Amazon . As per tracking status it was to be delivered on 17th Feb. I received notification along with top on 17th Feb morning that it will be delivered today.
But in the evening a received a whatsapp from Shiprocket business account saying that the item was not delivered as I chose a future delivery and on amazon tracking it showed that delivery was attempted. This is a complete lie because delivery was not...
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Arun Kumar chary
from Hyderabad, Telangana
Feb 17, 2022
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Received wrong order

Address:Hyderabad, Telangana

Hello sir/madam.

I have ordered one item that was samsung active 2 smart watch and I have received another product on monday. Where I have ordered in Instagram that person was replyed and when i was telling to that person that I have received wrong means he have blocked me now whom should I approach and I have paid 999 rs. Please refund me the money orelse replacement my order this is my humble request .In 2 days I need my...
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simantani majumder
Feb 13, 2022
Feb 13, 2022
This thread was updated on Feb 13, 2022
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Product didn't receive and still get delivered massage

Address:Siliguri
Website:The silver vibe

Hi i am from siliguri .. and i order some product from The Silver Vibe (containing artificial jewellery) and it would be delivered by today ..and in the morning i get out for delivery massage but didn't receive my product .. as there no delivery man's number provided.. i couldn't contact to anyone .. i waited whole day and then 10.30pm i am getting delivered massage ..
Aarcha Anil (artificial jewel), AWB ([protected]). This is...
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Rashi_mehta
Feb 13, 2022
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Order delayed

The package is already in my town. Delivery agent is saying product is locke. We don't have permission to deliver it. So why your delivery partner is not sending this or allowing to pick it by myself....
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Ajim bhai
Feb 9, 2022
Feb 9, 2022
This thread was updated on Feb 9, 2022
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Wrong mobile delivered

Address:Vill-lalpur, post-daldali, p.s-hura, dist-purulia,pin-723101, Noo63

Refund my money and your mobile take...
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VR Solutions
Feb 4, 2022
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Not attempting the delivery and taking the money

I had arranged for delivery of product through ship rocket. Both the products has reached their destination and are still pending to delivery of products for the last 5 days. Each day doing the follow-up now they are RTO the products without prior information. Sprocket PR Mr. Ajay told them they will deliver the products which gave false hope to us and to our customers. Due to continuously follow we feel depressed and waste of money...
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Address:Faridabad

Hi

Shiprocket did not deliver the order to customer and updated the delivery status the order has been delivered to customer in my account . I asked for POD for the same . Its already been more than 10 days of requesting POD . Shiprocket is not giving me POD . Shiprocket courior partner amazon shipping has been lost or stolen the order and made a fake delivery . I want POD or Return my order Or compensate.

Airan...
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A
ACPL silver
from Agra, Uttar Pradesh
Feb 2, 2022
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Shipment showing Delivered on panel but physically not received

We would like to inform you that customer shipment under AWB No. [protected] & [protected] was marked as delivered to the customer on[protected] &[protected] but physically not received by the customer.
Customer have immediately informed us that shipment is not received by sms is showing this shipment is delivered.

Then a ticket raised by us on shiprocket portal but They refused by saying that the shipment has been...
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Sonavijay
from Jaipur, Rajasthan
Jan 27, 2022
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Returning product

Dear mam /sir,
My parcel order id #[protected]
No one contacted me and no one reach at my home address. Without my knowledge you have return the parcel. Why should I bear shipping charges just return back to me which is paid by my seller.

Name on parcel. Gopal vijay
Contact no [protected]
Seller name pradita goswani...
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Samarth Goyal
Jan 27, 2022
Feb 1, 2022
This thread was updated on Feb 1, 2022
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Regarding AWB 19041256203473

As shiprocket allows there customers(sellers) to claim the loss up to 25 LAKH and this time my customer (buyer) faced an empty package and in totally torned condition AWB - [protected]. Also,
I turned on my secure shipments on shiprocket panel and shiprocket charges me a high amount for this shipment as this shipment is insured and company says that they claim loss damage up to 25 LAKH.
I request you to please file legal...
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HIMANSHU SHARMA9
Jan 15, 2022
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All the Parcel either lost or received damage.

Website:www.shiprocket.in

Hello,
I sent 38 parcel of wedding boxes with dry Fruits from Ship Rocket. Maximum Boxes they delivered Late means after Wedding Date Client Received the Item in damage no use. 1 Box Cost Rs. 1500 per pc they didn’t even take action regarding this. 4 Boxes they Lost they transfer only 2 box amount & 3 RTO in which 2 received in fully crushed form. 1 Box wrong Item Received Kids books. No action has been Taken by the Company Complete...
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Anant Pant
Jan 12, 2022
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Shipment cost and no solution provided for 3 months

My order with AWB [protected], which was created on 18 th of October.
The order was first not picked up for 5 days due to which I made several complaints, finally it was picked up and then it wasn't delivered, the shipment was finally marked lost and is was provided a refund in the form of wallet balance, suddenly one day the amount was deducted from my wallet and it said the shipment was found and will be delivered to me, the shipment...
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Rahi\' World
from Kolkata, West Bengal
Jan 4, 2022
Jan 11, 2022
This thread was updated on Jan 11, 2022
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Delay pickup and delivery

Address:Bhubaneswar

They always delay to pick up my products now they start delay in delivery.. their customer service also worst.. they can't resolve any issues.. their app not updated any information about pick up and delivery.. I lose my customer for their fault.....
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4AL19EC015 Andrew Gonsalves
from Noida, Uttar Pradesh
Jan 4, 2022
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Product manipulation

I haven't received my delivery and the agent who was to deliver it has mentioned product delivered by himself. After calling him he says he's not incharge of delivery don't call him...
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Sarwar Hakim
from Mumbai, Maharashtra
Jan 2, 2022
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DTDC lost my courier

This complaint is in reference to Consignment no. D83672740 which has not been received by the customer, however the status is showing as delivered. But when we checked the proof of delivery the stamp or signature was nowhere found.. Kindly look into the matter urgently as very crucial document and books were missing. I didn't expected this of service from DTDC/Shiprocket

When I complained - they wrote to me "Dear...
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Karuna Kushwaha
Dec 31, 2021
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Clothing

Address:Noida sector 58

My package AwbSF[protected]kr
Delivery date was 19/12/2021 and now it's 31/12/2021 and my package is still not received yet, I have no updates available about my package....
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Sarlongki Enghi Keup
Dec 25, 2021
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Rong product and refund my money

Address:Mumbai

Rong product and refund my money....
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Preeti Aralikatti
Dec 25, 2021
Dec 25, 2021
This thread was updated on Dec 25, 2021
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We are ordered dress material but shiprocket company delivered us low cost saree so we lossed 1000 rupees by shiprocket company

Address:Plot no-B Khasra-360, Sultanpur, M.G.Road, New Delhi - 110030
Website:shprkt.in/C7Se5wiLxUOR?t=a9d04

Preeti Aralikatti
At/Pt:Sampgaon
Tq:Bailahongal
Dt:Belagavi...
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Sukanya S Chandran
Dec 23, 2021
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Package still not delivered

Address:TRV_Thiruvananthapuram

Okay, this is the second time I'm making an complaint against the delivery.
The package was shipped and reached at TRV_Thiruvananthapuram hub on 7 December 2021 and still not delivered.
On the previous sunday that is on 19/12/2021, it was out of delivery and not delivered yet.
On Sunday evening, they called me and said the package will be delivered the next morning and still waiting for the package. Please look into...
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karanrk
Dec 20, 2021
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Pickup Issue

Address:Rajgarh Dhar MP, 14/40, Dalpura Marg, Rajgarh, Dhar, MP

My Reverse Pickup Not Done. Fake Update About Package....
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