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Shiprocket Complaints & Reviews

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Updated: Apr 11, 2026
Complaints 489
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33
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Shiprocket reviews & complaints page 12

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T
Tanvi Gosavi
Jun 14, 2022
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An order was placed on 4th June by HouseOfKalapi. It was supposed to be delivered in Lonavala. When it finally reached Thane, the order was sent to Pune, back to Thane and then again to Pune. Then for 3 days after that it was sent from Pune Dhankawadi hub to Pune sort facility, then again to Pune Dhankawadi hub to Pune sort facility. It was supposed to reach today, that is on 14th June, but now it says the delivery will be done on 17th June. Very incompetent and sketchy service that keeps lying about having picked up and despatched the order.
Shiprocket customer support has been notified about the posted complaint.
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    K
    Ketaki123
    Jun 13, 2022
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    Not delivering the order

    Address: Thane Maharashtra India

    It has been over a month that i placed an order from one of the Instagram stores, but I didn't receive the order, 2 days ago i got a call from ship rocket that I'll receive my order the next day, now I am calling them, it's not reachable and didn't receive my order....
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    Sri Supraja
    Jun 8, 2022
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    My package is missing for the last month and there is no update on it. The package has rare and expensive items that need to be found. Any help in the finding the pacakage is appreciated. I know it is out of scope but pls do try. I just need to know where my package is. I dont care how long it takes to reach me, it NEEDS to be found. Much appreciated.
    AWB :[protected]
    Shiprocket customer support has been notified about the posted complaint.
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      M
      Muskiiii
      from Mumbai, Maharashtra
      Jun 8, 2022
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      Address: Kurla west

      I didn't receive my order yet and from 2days i am receiving sms the package is out for delivery but the delivery boy never called me even once i wanted that package on urjunt basis
      Shiprocket customer support has been notified about the posted complaint.
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        M
        Minalsoni110@gmailcom
        from Udaipur, Rajasthan
        Jun 7, 2022
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        Address: Jaipur Rajasthan

        My parcel not received so many day away parcel not received and it’s my prepaid parcel what can I do everyday it’s updated next business day delivery but not delivered pls solutions my this problem it’s urgent help me and find out problm
        Shiprocket customer support has been notified about the posted complaint.
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          A
          amitchadha1986
          May 31, 2022
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          Address: PUNJAB JALANDHAR

          Docket no for shiprocket

          amazon shipping[protected]

          as per buyer no one from courier company amazon shipping as well as shiprockert not contacted him regarding th e parcel undelivered

          as this is fake remarks buyer provide otp for cancellation, buyer says no one call me with thius remarks courier company not return our shipping charges

          kindly provide return
          Shiprocket customer support has been notified about the posted complaint.
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            A
            Adityayadav499
            from sikar, Rajasthan
            May 31, 2022
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            I placed a order from shiprocket on 24th may 2022 and estimated delivery date was 27th may 2022. The shipment reached destination on 27th may 2022 but no delivery attempt has been made. After calling many time to customer care of shiprocket, no action has been taken. By this there is monetary loss to me. Awb- [protected]
            Shiprocket customer support has been notified about the posted complaint.
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              P
              Pradeep Baisla
              May 26, 2022
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              There is a delay of 4 days in pickup of parcel and no one tell when the parcel is picked up
              Shiprocket customer support has been notified about the posted complaint.
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                F
                Fawad Azfar
                May 23, 2022
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                I booked a COD parcel whose AWB is [protected] the customer refused to recieve the parcel because he went out of station reason due to some emergency the parcel then Ready for RTO now is been 3 days since its showing RTO Delivered & Return accepted but i haven't recieve the parcel till yet. I have raised the complaint b'coz now i want the order value of that parcel but still no response has been coming i want my shipment charges my RTO charges and my parcel value all together. B'coz the parcel lost is not my mistake it is a fault from your side.
                Shiprocket customer support has been notified about the posted complaint.
                May 23, 2022
                Updated by Fawad Azfar
                The company is sending me fake emails that this ticket has been resolved but till yet it has not been resolved, i have also replied about it on their email, the lost shipment has not been found till yet, they are performing fraud with me, i complained them about the lost parcel that is showing the status as RTO Delivered, and they are replying about the cancellation by the customer, totally different reply from the issue raised by me, they are playing games now.

                The company is sending me fake emails that this ticket has been resolved but till yet it has not been resolved, i have also replied about it on their email, the lost shipment has not been found till yet, they are performing fraud with me, i complained them about the lost parcel that is showing the status as RTO Delivered, and they are replying about the cancellation by the customer they are playing games now.
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                  F
                  Fawad Azfar
                  May 23, 2022
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                  I booked a parcel whose AWB is [protected] the customer refused to recieve the parcel because he went out of reason due to some emergency the parcel then Ready for RTO now is been 3 days since its showing RTO Delivered but i haven't recieve the parcel till yet.

                  Second parcel i book for my near location almost 55 km from my place the parcel got stuck for 2 days around 20 km from the delivery location then RTO initiate without calling the customer whose AWB is[protected]

                  Third parcel i booked again for near my location around 60 km from my place, the delivery boy first give the wrong time to came so customer asks for 2-3 hour later time so they make it undelivered, i complaint about it and tell the team to reattempt the the delivery i've called many times and they say we will reattempt it but after 2 days it became RTO initiated and no reattempt was taken the AWB is[protected]

                  Very bad company very bad service and very bad management they always tell you we 'll be done that in priority but always use their turtle speed they use the word priority like it is nothing.
                  Shiprocket customer support has been notified about the posted complaint.
                  May 23, 2022
                  Updated by Fawad Azfar
                  The company is sending me fake emails that this ticket has been resolved but till yet it has not been resolved, i have also replied about it on their email, the lost shipment has not been found till yet, they are performing fraud with me, i complained them about the lost parcel that is showing the status as RTO Delivered, and they are replying about the cancellation by the customer, you can clearly see what issues i have raised about my all three packages and what are they replying as shown in the image, they are performing fraud with me and you, please help me and punish them, i also want compensation for what they have done with me, they are giving me anxiety and mentally torchering me.

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                    N
                    nazuk123
                    from Trivandrum, Kerala
                    May 23, 2022
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                    I haven't received my prepaid order

                    Address: Shiprocket Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi- 110030

                    I have ordered a prepaid product though a genuine and official site and while tracking expected delivery date is keep on changing every alternate day.. it's was like 10 days in total
                    shipment was already reached near my place and next day that got updated like misrouted and product is dispatched to another city and after that no updates since 3-4 days
                    no contact number..to connect shipping company .. shipment was done through...
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                    A
                    Anazss
                    May 21, 2022
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                    Address: Shiprocket

                    I ordered apple airpods on 2nd may through online store branded store and i received stone after 18 days.shipment id [protected]
                    Shiprocket customer support has been notified about the posted complaint.
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                      S
                      shruts202003
                      May 19, 2022
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                      Address: Mumbai

                      I had been getting message since last 5 days that delivery is being attempted but customer was not available to receive product. I had been at home all the time but none attempted delivery not a single time. This is definitely fraud product sellers and courier company. Please dont refer to anyone this company.
                      Shiprocket customer support has been notified about the posted complaint.
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                        C
                        Cine Maverick
                        May 9, 2022
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                        Address: Cine Maverick, 152, FF, Jheel Khuranja, delhi -110051

                        Hi,

                        My Parcel AWB:[protected], has consignee address of PVR Limited in Hyderabad, Telangana. As per the POD provided by Shiprocket, The parcel is delivered to "inn style" at Chennai.

                        I have been contacting Shiprocket support since the intimation by Consignee about Not-receipt of parcel, but no resolution provided.

                        How shiprocket is so irresponsible that they delivered my Parcel not only at some different location but in a different state.

                        I want my parcel to be returned/Delivered to consignee or in case of failure, reimbursement of the order value.
                        Shiprocket customer support has been notified about the posted complaint.
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                          jaisw10
                          from Agra, Uttar Pradesh
                          May 6, 2022
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                          Address: Sultanpur delhi
                          Website: Shiprocket.in

                          All time they said in.my parcel weight discrepancies, but we given all time prove, but when I am asked do you have prove in my parcel any dispute then that said we dont give prove only you give me prove.
                          My point is when courier person pickup the parcel after next day they are checking my parcel on that time they are not send any msg after 4 days parcel will be delivered and after 10 days they are send me msg and said in your parcel weight discrepancies,
                          Shiprocket customer support has been notified about the posted complaint.
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                            P
                            Pavith P
                            May 2, 2022
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                            Address: Bhimavaram,Andhrapradesh

                            I don't take any parcel and, , , the company said that customer was rejected the orders.

                            Pls do something
                            Shiprocket customer support has been notified about the posted complaint.
                            May 02, 2022
                            Updated by Pavith P
                            Pls do something
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                              M
                              MohamedAbdullah
                              from Jangaon, Telangana
                              Apr 17, 2022
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                              Address: Mandaveli chennai

                              The fraud guy from the Bluedart shiprocket is not delivered my AC on time . the guy called me and i said correct address and he said i will come within half an hour and we waited we very long. But nobody is coming for atleast after four hour, even i have tried to the same number again and again . but he is not picking up the call. my product value is 80000 rs . the fraud guy is in under thie phone number[protected] . And in the status the delievery couldn't find my address in the bluedart page. the fraud company bluedart and Shiprocket is wasting customer's whole time

                              [protected]@shiprocket.com email ID

                              my consignment number [protected]
                              Shiprocket customer support has been notified about the posted complaint.
                              Apr 17, 2022
                              Updated by MohamedAbdullah
                              check the status update in my consignemnet number, the false information

                              Apr 19, 2022
                              Updated by MohamedAbdullah
                              Today the 18th again called at afternoon 12:30 pm and will reach you at 4:00 pm . But again not showed up. If i call to them not picking the call. And later consignment is not deliever due to address not found. Frauds are making us laughs. Check the picture last three they roaming with AC valued 60000 rs in lorry. Looks like they are screening something. Fraud Delievery service. Blue dart and ship rocket joined together and irritating customer

                              Apr 19, 2022
                              Updated by MohamedAbdullah
                              the fraud delivery company again sent an update message, the delivery team couldn't contact me. What the hell the ship rocket and bluedart thinking . you are having my asset and roaming last 3 days in lorry and joking with cutomer you waste delivery company. bluedart and shiprocket playing around with me.
                              check the screen shot. Nobody is contacting and message me till now. am only calling them. what the hell you and your team thinking. do you think the customet care is very easy?

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                                A
                                AVS Menon
                                Apr 8, 2022
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                                Resolved

                                I have placed an order for one micro garlic chopper with shiprocket on a COD basis. The products id delivered after a few days without a bill and warranty card. The product worked only for a few seconds and stopped working. I try to recharge it but did not succeed. I send a message to shiprocket regarding the same, but they responded that "we are not responsible for the products. Please contact the seller" They do not share the seller's name or contact number and simply shared their email ID. and asked to contact them directly.

                                I send the emaIL TO SELLER THEY ARE NOT RESPONDING. I placed an order to shiprocket and gave the payment to them. After taking the money from the customer not resolving the problem of the customer is not good practice..
                                I request everybody please beware of such a company before placing orders.
                                Apr 8, 2022
                                Complaint marked as Resolved 
                                Not yet resolved
                                Shiprocket customer support has been notified about the posted complaint.
                                Apr 08, 2022
                                Updated by AVS Menon
                                They are uploading the wrong information on the site. It is not resloved
                                Apr 09, 2022
                                Updated by AVS Menon
                                This is fake Company
                                Not working properly
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                                  G
                                  Gourav678
                                  from Fazilka, Punjab
                                  Mar 16, 2022
                                  Resolved
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                                  Resolved

                                  Website: www.shiprocket.in

                                  Wallet amount no tranfer my bank account and awb no is [protected] and list amount no transfer my bank account I am create a other shipment and that is cancelled request and complaint for cyber crime
                                  Mar 17, 2022
                                  Complaint marked as Resolved 
                                  Complaint that is a my wallet balance not trasfer my bank and amount is 4899 and my awb no is 9147144721 and please wallet amount trasfer my bank account
                                  Shiprocket customer support has been notified about the posted complaint.
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                                    Nirmalariya
                                    from Patna, Bihar
                                    Mar 15, 2022
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                                    Resolved

                                    I have received used product. With different order id or invoice number.
                                    It's not in a good conditions.
                                    Mar 16, 2022
                                    Complaint marked as Resolved 
                                    I want new product or return my money. Email [email protected] 9642685351 it's a company whatsApp number. Where I got my product confirmation.
                                    Shiprocket customer support has been notified about the posted complaint.
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