Shiprocket Complaints & Reviews

I made a shipment through shiprocket panel on 31st October and still they haven't delivered the parcel everytime I call they just say wait for 24-48 hrs it's height now and they don't behave properly....

I sent parcel to my customer via ecom express on shiprocket platform on 29th october and it was supposed to be delivered on 3rd november.
after picking up the parcel, they changed delivery date to 5th november.
on 5th november they changed delivery date to 6th november.
Then i complained on shiprocket platform and escalated delivery and they showed date of 11th november.
on 11th november again they failed to deliver...

Barasat...

Order details:
Order ID [protected]
Order Placed On17th Oct 2021
Tracking ID
D83581302
This order shows 12 days late and also shows “Misrouted” . Please help me receive my order soon....

Its over weeks count delayed but delivery person or company even enquired yet also no mentioned on SMS I called but not get any answer about delivery yet .
[protected] this is no mentioned as tracking but no sign of delivery confirmation yet....

Firstly i ordered from brand hawtlash and the delivery partner didnt deliver.. he didnt even call once or came at home and due to this the order got cancelled
Then i again placed the order and i was waiting today that order will be delivered but again when i tracked it was written consignee unavailable
I called the delivry person that u didnt even came still you are saying this
He said he ll come in evening but then...

I have not received my product against AW [protected] due to negligency of the said courier service. They have sent a message that customer is not reachable but I have not received any call from them after that I have called one employee of the xpress bees his name is not known to me but his number is [protected] he is assuring me the delivery of the product but now he is not picking up my call and now the product is showing as RTO..Xpress...

My parcel haven't been picked up yet by KARTROCKETSMALL and it has been like 10 days of order. I have sent like 5 mails now and no results. Please pick up my parcel and ship it to me safely.
AWB no: [protected]...

As a small business owner, I have been shipping my orders via various shipments (Ecom Express, Delhivery, Xpressbees) under the parent company ShipRocket. I didn't have any problem this far, but surprisingly Ecom Express has raised certain false weight discrepancies against me one by one.

In the case of (Order id:[protected], AWB Number [protected]), the package weight is .496kg but I was charged for 1kg (which I gladly...

Delhivery AWB[protected] shipped from Gaya to Pune via shiprocket has been untraceable since 20th October. There is improper response from both shiprocket and delhivery, everytime I escalate, they say it is untraceable and ask me to check back after 7 days. It is a big box of nearly 30x30x50cm, not sure how such a big box becomes untraceable.

This is highly unprofessional behavior. Requesting a resolution for the same....

I want to file a case against Shiprocket for cheating me as a consumer. I had returns pending with Shiprocket that were supposed to be delivered to my place. Unfortunately, I was not at my place that day and a guy from shiprocket called me regarding the returns. I was driving at that time so I called my wife to receive those parcels. That delivery guy asked my wife to sign on that paper and made her sign on 7 deliveries while he just delivered...

The delivery man for parcel delivery is very unprofessional. He searches for every excuse not to deliver the parcel and return it back to sender...

I ordered with shiprocket on 14th october 2021 but still not received it
Contact their customer care they are saying contact your seller, I contacted him he said they are saying me that it will be delivered tomorrow although they were trying to escape from this issue my product is still stuck and I cant cancel my order too and when tracking the order they saying no data available...

A parcel was booked on 7th October 2021 vide booking CN No. :[protected], for which they charged me 550/- for 10 kgs (₹55/kg), and promised to deliver within 5-7 days. But it's over 19 days and I am tet to receive the same. Every time they keep in changing the delivery date since last 12 days & there is no response from the company....

Shiprocket company which is very bad and fraudulent
I ordered clothes for my childBut apart from my child's clothes, I found a girl's top in it, Which is not my work, my whole day went to call their company but no answer was given. Now all I want is to get my money back,...

Sir I have done rs.1200 payment for shiprocket for wrong item on 21/10/2021 at 09:03:47 am so please refund my money
MATTAPARTHI UMALAKSHMI
Mobile: [protected]
A/c: [protected]
SBI Bank, PBB nandyal...

The thing that i had ordered has not come . wrong prouduct. got it wrong . i had ordered Kitkat Senses Milk Chocolate 120gm (Pack Of 3) and got heinz beanz...

I was ship 2 shipments from Shiprocket by Ecom Express on 10th October 2021distance of 20Km. Today is 20th October, My 2 shipments are not delivered and lying on the same hub. I was called several times to the customer support but they don't even know how these shipments are not attempting the delivery. Every time ShipRocket charging for fake RTO and delivery attempt as forward and reverse shipping charges from all the customers....

I have placed one order #[protected] in shiprocket to deliver a parcel to customer on 8th oct'21. On 16th Oct, i can see status of order is Out for delivery . All of a sudden on 16th Oct evening i can see the status is order undelivered and NDR raised(1st attempt), and suddenly RTO initiated.
I checked with customer, shadowfax surface didn't attempt any delivery, no phone call received by customer and they updtae status as Customer...

SHIPROCKET IS NOT DELIVERING PRODUCTS EVEN AFTER FOLLOWING UP SO MANY TIMES. THEY HAVE REPLIED IN SUCH A WAY THAT THEY ARE SO CLEAN. LAST UPDATE HAPPENED ON 8TH OCT SAYING THAT THE ADDRESS IS INCORRECT, WHCIH IS FAKE UPDATE. NO ACTION TAKEN THEIR AFTER. THE PICK UP AND DELIVRY LOCATION MAXIMUM WITHIN 80 KMs INSIDE THE SAME CITY. NO DELIVERY ATTEMPT WAS DONE SECOND TIME. SHIPROCKET IS NOT READY TO COMPENSATE AS WELL.

BELOW IS...