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Shiprocket Complaints & Reviews

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Last updated Mar 1, 2024
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Plot No.- B, Khasra- 360, Sultanpur, M.G. Road
New Delhi
New Delhi District
Delhi
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110030

Shiprocket reviews & complaints page 16

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V
vickythapa
from Kolkata, West Bengal
Sep 24, 2021
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Rude behaviour of courier boy.

I have a parcel to be delivered by Shiprocket courier service but the courier boy namely Suvankar Bose (Mob: - [protected]) refuses to deliver my product at my doorstep and took the product with him. He behaved very rudely. He is too much unprofessional. I am from Kolkata, West Bengal....
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Prerana.sahu
from Bhilai, Chhattisgarh
Sep 23, 2021
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Wrong product delivered

Address:Qr. No.-3/c, street-04, sector-4, bhilai, c.g., 490001
Website:Insta profile- kurti.collection_

I have ordered 3 kurti of Rs-999 on 18th sept and after payment i got a wrong product on that packet. And dealer also not replying to my calls and messages.
I want my money refund or product exchange....
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T
Tulagbag
Sep 21, 2021
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Fraud company. Thieves. Liars

Pls note that my shipment was delivered on the 15th of September 2021. My customer has confirmed the same, has made the COD payment for Rs.6820, has unpacked, and has already started using the parcel content.

I require the status to be updated as delivered and not RTO. It’s a wrong update. Neither are they paying my COD amount. On top of that they are telling me to harass my customer by telling them to pack products again...
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Hamid Ibrahim
Sep 21, 2021
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Order Not Being Delivered

Address:Sivasailam Street, T. Nagar, Chennai

Everyday for the oast 3 days, I'm just getting an SMS saying "OTP for cancellation" and it says I refused the order but I clearly didn't. Please do something about this
I'm receiving the product in Chennai...
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T
Three Star Vlogs
Sep 20, 2021
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Order not received

Address:Janata colony Talur Tal-Sandur Dist-Bellary 583123

Sir,
My name is Muiniddin Abdulgani Latif I was one samsung blutooth order in VLEBAZARour order is prepaid but some days suddenly I got msg Our order ID No 998528 is Delivered. I was shocked because this oreder not received me How is it possible ?This is [censored]e Delivery report sir . I feel realy bad justice me and find my oreder and give me sir .Take hard action on your Fake Delivery Resport showing Executive or Boy..I hope you give...
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N
nunacitm
Sep 16, 2021
Sep 21, 2021
This thread was updated on Sep 21, 2021
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Product is not delivered but it marked delivered on the website.

I have not received my courier from Shiprocket company yet (16-sep) but it is showing on the website that the product is delivered on 9th Sep.

Tracking ID: [protected]

I want the product should be delivered asap and should be fined to this company as they are giving false information....
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F
Fabmania
from Surat, Gujarat
Sep 15, 2021
Sep 21, 2021
This thread was updated on Sep 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery too much delay

Address:Delhi
Website:www.shiprocket.in

My AWB NO. [protected]
I SHIPPED my courier through shiprocket by courier partner expressbeez.
I SHIPPED my courier on 27 augast 2021
But till i didn't get satisfied answer from the company.
They are not updating any status not trying to contact me to resolve this issue
My courier amount is 7600/- and for this courier i paid 650/- as a shipping charge.
So today is 15 September 2021.
My customer...
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Address:E1-14-23, 8th Cross Road,, IIT Madras Campus

Sir,

I am Prem Anand C from chennai. Recently I have been ordered in timecontrol.in website for xiaomi mi pad 5 tablet as per order # TC-1528 on 10.09.2021 on COD option. That order package has been shipped through Shiprocket platform / Delhivery with AWB No.[protected] and it delivered today and paid by me for Rs.2, 599/- through GPay - UPI Transaction Id.[protected] / Google Transaction Id CICAgODKqqrfVQ. But when I...
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C
Chirods
from Udaipur, Tripura
Sep 12, 2021
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Pickup not attempted 3 days

Dear sir/madam,
I am chiranjit Rudra paul I am booking one order on 3/09/2021 iam till waiting 6 days 09/09/2021 no pickup attempts.AWB number is[protected].then I am cancel this order and booking new order 09/09/2021 morning this shipment AWB Number is[protected]/09/2021 status show out for pickup.but till 3 days 11/09/2021 same status show but no agent come and no phone call plz pickup my persal.I am not waiting any more...
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A
Aashi tae
Sep 10, 2021
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AWB number 4867613721351

Why pickup of my order is delayed pls, pls deliver my order as soon as possible because I need the product badly...
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K
Kongati
from Bengaluru, Karnataka
Sep 8, 2021
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Delivered a wrong /fraud product

Address:Plot No B Khasra 360 Sultanpur MG Road New Delhi 110030, Bangalore, Karnataka

Today we have received an wrong / fraud order through ShipRocket vide its order id- THOT04SEP1060 .
There is no refund option available for this company. Necessary action as well as refund of amount expected from this company....
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K
Karthik Hatti
from Chennai, Tamil Nadu
Sep 8, 2021
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False Promises and Cheating by lying

Address:Bangalore

I scheduled a pickup from Bangalore on[protected], however none of them turned up for 9 days to pick it up. every day I get a flase promise it will be picked up no one turns up.

when I call next day, I get the same response.
after few calls Complaint number raised:

I am so much fed up of listening to Sorry's and Understanding's. its so much scripted that every agent you talk to you get the same response....
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N
Neha Ray
Sep 8, 2021
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Product not yet received

Hello,
I had placed my order with from a shop on Instagram (@whitebear_thrifts).
The order had been placed on 13th Aug but due to issues from there side shipping got delayed.
I received a message from shiprocket on 25th August that my order has been packed. There has been no intimation from your side neither have I gotten any reply from the shop. I just want to know the status. I haven't received any tracking link or...
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K
Kiranram
Sep 2, 2021
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Courier delay by 10 days

Hi team,
My order number is [protected]. It was supposed to come on 2nd September. But now it's showing 10 days delay. It will come on 12 sept now. This is very very very frustrating.
I don't have words...
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S
Sangeeta1001
Sep 2, 2021
Sep 7, 2021
This thread was updated on Sep 7, 2021
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Fraud Regarding Payment deducted and not refunded

My registered number :
Date of complain: 02.09.2021
Date of recharge: 31.08.2021

Attaching Screenshot of Payment Firstly.

I have done 2 recharges of Rs1000/- and Rs500/-. It was deducted from my account and not reflected in my wallet. Over that from past 48 hours i am getting VERY HEALTHY response from team. "Our concerned team is checking the same.".

Above that now i have 4 shipments...
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S
saravindcea
Sep 2, 2021
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Not delivered

Address:THEKKEPANDAKASALAYIL, Clappana South, Clappana P.O., Karunagappally Kollam

I have prepaid the product and it is been delayed for 15+ days. Now tracking shows customer not available. He haven't tried contacting me. I already went there myself and enquired. He told me that they are not able to locate the product
Awb [protected]
Till no uodates...
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S
Sirisha Peesapati
Aug 26, 2021
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I order that saree but the saree is change in bad quality

Address:Brt colany anakapalli
Website:Shiprocket

Please return my order i loss my money...
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A damaged product from smilzo bra. was delivered to me on Aug 17th.
I had returned the product. The person came for pick up the next day itself that's 18th of August.
The seller has not received the product yet. There's no update regarding the product also.
I would like to know when will it reach the seller so that they can send me the replacement one...
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D
divinarts
Aug 24, 2021
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Package not delivered: AWD 8877582089

I have been facing an issue with your courier service. I have booked the package through ShipRocket, and the courier service is Ecom Express. The package has to be delivered on 9th of Aug. But Till the date, it's not been delivered. We are not getting a proper response from You. After a few conversations, they stated false allegations on the parcel, like the address is wrong. But they did not call the customer(I have checked with the customer)....
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Address:Narendrapur Rail station ,beside srikhanda primary school ,pin 700152

I booked sony bluetooth bud & bluetooth headset combo but we find HP-CGL-49 headphone 🎧...
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