Shiprocket Complaints & Reviews

Dear team, I have enrolled for the Advanced Plan of Shiprocket for the international shipment and contact them regarding international shipment activation for at least 2 months but they didn't activate my account and not providing a refund for the plan that I didn't use. So take any proper action and if you required proof I have all the mail proof and I also asked for arranging a callback but they never respond to this....

I dispatched a courier on 17 Aug 2020 for 1049/- from delhi to gurgaon. They took Rs.96 as courier charges. They took 3.5 weeks to get my courier delivered, from delhi to gurgaon. Due to super late delivery customer rejected the courier, and ordered item from else where. After that RTO was scheduled to intiate. Its been more than 5 months, i Haven't got any refund, nor got my RTO delivered. i have called more than 30 times in 5.5 months,...

I am a garments seller based in Kolkata, my company name is SUNSHINE TRENDS, I have been using SHIPROCKET to courier items all over W.B & India. But since 15th October my office was closed as several staffs and myself were diagonised with Covid-19 so I have to close my office. But on 7 Dec I started my business and logged into my Shiprocket A/c and to my surprise Rs. 2400/- was deducted in the name of weight disperancies on several counts...

Delhivery AWB :[protected] and[protected] are RTO parcels. Not delivered to origin and they marked delivered. Also not providing POD....

I have place a order, payment has done but no conformation received from thestockcut. ORDER ID is 349144...

I m very dissappointed with shiprockrt as my complaint was not taken seriously. and not investigated properly. my 2 pakets were changed and delivered to customer after changing inside content in sealed courier bag with changed shipping label. i complained about this and given all image proofs what i sent what buyer received, its clearly showing packets were changed and shipping label is also different

the support service excecutive...

I m very disappointed with ship rocket services as they dont work on customer complaints properly. just delay the complaint and close it without any resolution,

this is regarding one of my RTO shipment which is not delivered to me back and on status its marked delivered on some other location address. when i informed about this they saying its delivered to me, i asked them to provide me POD where i signed, they have no answer...

Respected Sir/ Madam,

daily i am using this ship rocket courier agent for my business purpose.
4 times issue happened with this company. In courier tracking it showed delivered but customer didn't received Courier. Like this four time happened so please consider my complaint and take action . My business is impacted and i got almost 10000 around lost. I having small of scale of business only please help me out.
br...

Shiprocket is running a big scam.
I'll explain in short detail.

First you ship your parcel from you desired location. We generally weight the parcel in weiging machine before shipping the parcles.

Then a pickup person from the courier company you choosed comes to pick your parcel.

They take it to the office.

They then send it to the destination.

In between...

I am highly disappointed and feel cheated by shiprocket services.
My reverse pick up was delayed by more than a month, and then the delivery boy delivered our reverse parcel to the building guard on 30th October. We requested him to deliver it to us but he refused and ran away.
What we got in the reverse pick up was not our product, instead, some cheap product was delivered to us.

On 3rd November I received a...

I have shipped some parcel thorough this company, my parcel is delayed by 1 week, i have dropped several emails and also dropped call back request for. Senior to answe when wull i receive the parcel, but no one answering.
Calls are handeled by junior staff who only escalte your calls and no resolutions is provided.

Two people in the company from senior team have committed have taken things for granted and purposely avoid...

I am a seller and Send Courier through Shiprocket Cash on delivery. order amount is 3346
order id is [protected] And AWB number is[protected] parcels is delivered on 3/october/2020 But I don't get My cash on the delivery amount I raise tickets many times regarding my payment but they not responding....

I have account in shiprocket 2 accounts one [protected] registered and second [protected] I use both accounts I send many shipments in shiprocket
Par shiprocket ne sari shipment par weight mera high lga kr balance mera minus kr dia 22000 rs ab mujhe roz mails krte hei ki amount clear kro nhi toh case krdege apke upar ap btaie jo courier uthane wale hei unko likhi hui shipment ka weight pta nhi lgrha kitna hei Maine 5 kg likha hei aur...

I couriered cosmetic products via xpressbees using shiprocket app from kanpur to kanpur only and my customer received totally damaged products. I complaints on 7 oct and they raised a ticket regarding my complaint but no such action taken then after calling again they said we need to wait for pod and if receiver has written some negative comments then we will see to it. After receiving the POD (proof of delivery) there was a signature on...

HOW FUNNY they go with a tag line "India's #1 Shipping Solution - Reliable Service Guaranteed"

Till date they could not resolve any of my complaint ticket no. #1391175, #1334831, #1325155, #1330843, #1330040, #1311548, #1310485, #1310403, #1310245, #1278448 and closed without resolution.
Instead expressbees courier company had made RTO for all the consignment and also charged RTO charges,
When asked for resolution...

My account no. Associated with [protected]. I have raised several complaints on email and phone but shiprocket is not responding or refunding my wallet money as i want to close the account due to unsatisfactory service....

My product (With awb number[protected] was picked up on 24 august 2020 and it had to be delivered on 3 september. But still it has not delivered. And everyday the date extends by itself.
I am hell irritated by this company. Useless employees, they don't have any knowledge. They just gives a fake console that product will be delivered on the said date.
This is not the way to do business. I call at this company everyday but...

I am a student of symbiosis institute of telecom management pune and on completion of my mba course. I had to leave the college campus instantly due to emergence of covid 19. All my luggages (4 boxes of total 47 kg) were booked via shiprocket cum delhivery courier and picked the luggages on 11th august 2020. They had lifted 4 boxes from the college authority and we are having the picture of 4 boxes lifted by the courier along with manifest...

The delivery orders have been placed yet even after 1 month i have not received my rto. They are saying some reasons and not sending my rto. Further even xpressbees which is partner of shiprocket, is also not responding. Please help. The address of local xpressbees logistics is fake and there is no regional delivery manager for shiprocket in the south. I think my produts have been adulterated in this month. I would like to have full refund...

Plz snd ny refund ny money nd return ur products m demand in ur company product but ur company फ्रॉड nd send me others company product nd very old battery product nd not working ur products so u r return ur products nd refund my money...