Shiprocket Complaints & Reviews

My order not delivered by courier company and no such call they did simply sentbaddress wrong
But they r sending msgs hownthis
Without call intimation about my product dwlivery simply sent the following msg

Arriving Today : Your order from Jova containing Jova Camo Blue will be delivered by Xpressbee delivery executive . Please keep cash amount of Rs.410.00 ready. Track your order https://shprkt.in/4WaKoC3ZQNSb?t=f2f25. Powered by Shiprocket
How this pls enquire and make alert them to dwliver properly

Hii
We are facing problems in online shopping, your delivery service is not available in our area. We request you please provide us delivery service in our area.
Address: Diver Lolab Kupwara, Jammu and Kashmir.
Pincode: 193223

Shiprocket damaged my products and from 12th of april i am in touch with there team, but today they called me up and said that you have not shared this or that details etc etc, I just want to ask from12th april were you people sleeping, at time when they should give me a solution at that time they told its my mistake, they are fraudsters...!!! They just know how to irritate customer, from 12th i am continously callinng and mailing them for my refund but these people have not provided any fair solution, even they lied to me they told my customer told them that she didnt recieved any damage product, but on a truth note i shared audio on there mail in which my customer is telling that they told them that they recievd damaged product, even shiprocket should go n learn difference between poor handling and packaging as they fool customers saying poor packaging even when they dont know they did poor handling for same, I want my refund, my full amountb back 2800..!!! other i will even go to civil court for this

Shiprocket charged me for excess weight on false basis, they wrote that my shipment was of 4.5 kg when it was not, they told lie and i have shipped the same product many times before from them but this they charged me for unnecessarily, before this problem never arised, I have shared the pic of my product, its a flex of 3*2 feet, and this product i have shipped before many times with them. but this time they just want to eat money so they aree doing this

Shiprocket deducted 1200 or even more amount from my balance and even they damaged my shipments and providing no solution for the loss they did to me.

Hi,
this is to inform you that on dated 15th April 2021 on internet i have seen one add from shiprocket 3 Men's long sleeve denim shirt from Aggarwal Garments [Ghaziabad U.P.] on cash on delivery basis.
On dated 20th april 2021, I have received courier through Xpressbee with tracking ID - [protected].
When i received parcel same has been open in front of delivery boy found only 02 casual shirt instant of 03 denim shirt.
the shirts quality was very bad it was like footpath old shirts with so dirty, damage and restricted.
so i have denied to pay courier delivery boy amount but he shouted on us this is not our problem, why you open it, you opened you have to pay and loudly shouted .
so finally i have pay
note ; photos not uploading

I ordered a three combo shirt in price 699 INR but when I delivered my order the product was change and when I try to contact site for return by email and phone no one reply it 😭😭😭

I have given order to my vendor to provide me sandal wood tree and he has courier through shiprocket from assam to bihar vide tracking number dated . in a shiprocket site it is showing that customer is not available at site and courier return back.

i have two mobile number also to contact if any problem in finding location but courier company has not called on my mobile number and i am quite sure they did not went to delivery address also where already 5 to 6 persons are available on a location
this is very pathetic and hope company will take action against him.
i have wasted my 400 rs.of courier
the COURIER DONE BY AYESHA NURSERY, TINALI BAZAR LANKA NAGAON 782446 TRACKING NUMBER WAS[protected] Courier date 19 march 2021 . courier done for Hospital road, BIHAR 845401. I am the customer suppose to receive the courier. My name is swetabh aditya. My mobile number is [protected].

Kindly respond me

Dear sir/Madam,

Hello! My name is Punam Shinde I'm ordered one saree order no CS1221 buy craftysilk.com side yesterday i received my order & I'm paid cash on delivery but unfortunately he supply me wrong saree .Order Packed: P D Enterprise order containing Mesmeric Green Soft Silk.. is packed. Powered by Shiprocket.
So can i return my purchase order.
I kind request you given any solutions for me.

Regard's
Miss.punam Shinde

I ordered combo of 2 heavy rayon party wear but i received completely different product with worst quality. I need to return the product and i need my money as refund back.

Order no 1266435 is not delivered by courier person and he has wrongly confirmed about delivery.
I HAVEN'T RECEIVED THE SHIPMENT AND I AM GETTING DELIVERY CONFIRMATION. WHAT SOUGHT OF CHEATING this is

I have asked for ledger of my company jagdamba opticals for the fy[protected] company id 22017 on 02nd april 2021 and not recieved yet. 11th april is the last date for filing returns.Everytime i contact your customer support, they use to say that they are working on my issue. I want to get it resolve asap. Send me ledger of my company from 01.04.2020-31.03.2021 on my registered e-mail id.

I recomadate not to give business such kind of fraud company. I have so much proof wherein they didi not deliver the items and give fake remarks after so many complaint the result is they deduct my wallet amount directly so cheap you are . I will move forward this complaint to RBI I request to RBI to cancel their licence also just watch

I've not received my cod remittance since 11 March 2021. It has been marked lost but my client has received payment. Ive raised issue with them, but no help. Ticket id. 2144333

I had ordered 7 tops, (order number 111799 ) from fashchic and these shiprocket people got it delivered, and then when i open the parcel i find 4 tops, i mean did you eat up the remaining three tops?
and in the bill you have cross marked in front of those 3 tops which were undelivered? what cross mrk? r u mad?

you better get my products properly delivered fraudsters
mob ([protected])

Dear sir / mam

pliz find attachment
i acccept the raised weight discrepancies but u can see in pic or
photo that there are two parsals with same dimention and same weight
but amount is very big of 1 parsal so i dont understand that how i can
put 32 kg in 16.5 x9x16.5 cm like very small parsal. so check and
solve this issue urgent

regards
gondwana ayurveda

I am using shiprocket for courier but now days I am facing lots of NDR comments and late reattempt.
I have multiple Times call to customer support of shiprocket but no any proper solution from their side.
This activities impact on our customer experience and making our business loss making.

We have multiple times call of customer support and spend a long time but not any proper action and solution we are feeling irritated & helpless.

On 25th Feb 2021 at 12:31 AM, I was recharging my shiprocket account with rs. 1000. I completed the transaction successfully, money had been deducted from my bank which is SBI bank and I use amazonpay UPI to pay, but on ship rocket I did not received rs. 1000.
My UPI transaction ID : APLAPAIbhhFMySaKFGEjzyiqUwqMczJQ7Ht
Bank Reference ID :[protected]
They said they are working on it, but its been 3 days but the money is not received.
I am attaching screen shot on bank statement & shiprocket billing.

I sent material to one of my customer in Bangalore. The shipment was supposed to be deliver by 29 jan. But when not delivered I check status shown delivery attempt and NDR raised. I discuss with Buyer. Buyer confirmed that no one called.
I clear NDR sharing screenshot. But customer support doesnt listen and said that they are looking into the matter. On 2nd feb at 6:30 Pm I Called again and they ensure me that shipment will be delivered by 3rd feb.

But at 9:30 pm on 2nd Feb I see that RTO generated and my amount debited.

I dont understand what is the use of escalation and informing on time. If already thing is under communication than why RTO generated. I send no. Of mails and chat and call but whatever they said was all fake. It they are really taking action then RTO was not generated.

SHIPROCKET is unreliable and have worst customer support I have ever seen in any of the service industry.

I lost my customer and future business just because of Shiprocket.

[protected] this is the number of a delivery boy ...He speaks very rudely and he put wrong request on my exchange parcel that is why my parcel is not return..My parcel is from MYNTRA. And I request you that please do something... He said that the product is damage BT you can see that the is good in condition...please do something about this..!!