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Shiprocket Complaints & Reviews

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Last updated May 8, 2024
Complaints 464
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30
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Shiprocket reviews & complaints page 22

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S
Soumya Bansal
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amazon delivery with shiprocket

Address:Mumbai

Delaying delivery for no reason. Full address not provided by amazon, package reaching the wrong address and redelivery not being attempted properly despite providing the updated address....
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My amount was deducted from my bank account but not received in my shiprocket wallet and then i contact shiprocket and they say they can't received that amount then i contact to payment gateway which is billdesk they say they settled the amount in the shiprocket account but shiprocket can't agree that they recieved the amount so please billdesk and shiprocket issue a refund of my amount or resolve the issue as soon as possible....
+2 photos
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K
Kallam HSR
from Noida, Uttar Pradesh
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Wrong RTOs Initiated

We are the shippers nirvapate.com
We have 3 orders RTO initiated without any reason. The end customers never received any call. Shiprocket didn't even inform the reason why RTO is initiated after waiting in their hub for 3 weeks. Money deducted for shippement and return. Huge loss for both shipper and customer.
Shiprocket never answers the call. the customer support number is just a fake number. They ask us to wait for 5 mins...
+1 photos
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B
Bhasker Raj
from Bengaluru, Karnataka
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Abnormal delivery time

I had ordered from herbalmaza the item ling long on 4.8.2020.
Today is 15th august more than 11 days item not received.
Shiprocket courier messaged the item will be delivered by 16th ie 14 days after ordering.
Herbalmaza should change the courier services.
Normally online ordering takes 3 to 4 days for delivery.
I have already purchased other items and do not require this item
Hence i had sent message...
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S
Shades Of Benares
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No service given

I have given a cash on delivery order in shiprocket for delivery worth rs.1800 on 31st july 2020 which was supposed to reach to the customer by 6-7 of august.
The delivery person didnt contacted the customer and updated the remarks as wrong address and other fake remarks
On complaining in the customer care i was told to wait for few days, after waiting they didnt investigated anything and marked my concern as completed
br...
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J
Jayshah1992007
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rto parcel not received

I had awb number [protected].
I had not received rto parcel when demand for pod they send me wrong pod. I had requested shiprocket please cross check but they didn't give me any response today is more than 20 days but still not get response from shiprocket....
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P
Prayasi Roy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money is deducted but shiprocket wallet not recharged

Address:Sonarpur west daspara

On 1st august i was recharging my shiprocket account with rs. 200 via razorpay. My transaction i'd is c2008011246482608073742. Which i completed the transaction successfully, money had been deducted from my bank which is i bandhan bank, but on ship rocket wallet i did not received rs. 200. And i got a mail via razorpay that the transition is successful. But what i recharged again that same day with rs 200 vai billdesk that i received on ship...
+4 photos
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P
Prayasi Roy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shiprocket [resolved] shiprocket money deducted from bank but not received in shiprocket account

Address:Sonarpur west daspara

On 1st august i was recharging my shiprocket account with rs. 200 via razorpay. My transaction i'd is c2008011246482608073742. Which i completed the transaction successfully, money had been deducted from my bank which is i bandhan bank, but on ship rocket wallet i did not received rs. 200. And i got a mail via razorpay that the transition is successful. But what i recharged again that same day with rs 200 vai billdesk that i received on ship...
+4 photos
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P
Prayasi
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Wallet not recharged

Address:Sonarpur west daspara

On 1st august 2020 i was recharging my shiprocket account with rs 200 via razorpay. I completed the transaction successfully, money had been deducted from my bank which is bandhan bank, and aslo got a mail from razorpay for shiprocket money recharge. There also seen that recharged successfully but on ship rocket i did not received rs. 200. Then i recharged again with rs 200 via billdesk that i received on ship rocket. I have asked them for...
+5 photos
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S
sat1980
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Wrong handset delivered

I have ordered one plus 7 tpro 2nd handset 8 gb 128 gb 14306/-online. Ecom express is courier vendor.

I have received handset of 500/- tashan mobile.

Kindly refund my 14306/- in my pay tm [protected] immediately....
+3 photos
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U
Umang Kheria
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Delay in COD Remittance

Address:Shiprocket ,Plot No.- B, Khasra- 360, Sultanpur, M.G. Road New Delhi New Delhi District Delhi India - 110030

I have opted for COD Facility from Shiprocket, where they collect COD from customers and remit to my account in 5-7 days, but I have not received any remittance since March 2020, kindly look into this....
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R
rhpeo
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Product not delivered

Address:Kangra, Himachal pradesh. 176001

I ordered yardley London powder from amazon online shopping on dated[protected], Product shipped through Shiprocket (Xpressbess) courier with traking ID No.[protected] . I received text messages of arriving today on dated[protected] from shiprocket @ 10:08 am & Xpressbees @ 10:31am. But did not received the product till my official hours 4 pm. At same date[protected] @ 9:32 pm i recevied the message from shiprocket that my product is delivered,...
+3 photos
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P
Poojie7
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Not taking action on NDR

I am an eccomerce seller and ship my products via shiprocket.

On 18th july 2020 i shipped my product via ecom express on shiprocket - with edd of 25th july with awb no - [protected]
On 22nd july shiprocket notified that an ndr was to be created - so i did so and reattempted delivery on 23 july which wasnt done

Firstly the reason for ndr stated was the the premises is unaccessible due to covid - 19, but...
+3 photos
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P
Purple Overseas
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shipment missing


Kind regards, rupeshon behalf of foot wagonph: +91 [protected]
Greetings,
Awb:[protected]awb:[protected]
I understand you people might be busy and shortage of staff due to lockdown but you guys lost my parcel. Don't know what to do next?=your support team is not responding properly. After waiting for 30 minutes on hold and suddenly phone gets disconnected.
It was my fault.. I choose ship rocket...
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K
KiranNairPV
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faulty product delivered

Website:www.shiprocket.in

I purchased a bluetooth headset of swiss military from shiprocket.com the product delivered is a faulty one and the charge drains out within ten minutes. I haven’t received anybupdates regarding the refund till now....
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K
kulram1947
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Consignment not delivered

Address:Panvel

One parcel from bangalore containing perishable items - vegetables and fruits has been sent to panvel maharashtra on 24th june. Its reached to bhiwandi maharashtra location on 27th june and then its still not delivered to panvel address. Its really shameful to have such ridiculous service by shiprocket & delihivery courier services who handled the consignment.
Shiprocket order id - ferari-21...
+1 photos
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M
mr. Dtd
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Weight disputes

Sir/ ma'am,
We want to complaint against shiprocket from which we courier our products to customer's.in that they are showing that our company has sent false weight to the courier company, but in actual we measure each and every product and has sent the exact weight what is of the product. We even sent the proofs to shiprocket with the measuring ruler, but still they are not helping us out with this issue. The courier company is charging...
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R
Ramyavani
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Courier not delivered

Address:Delhivery.com , kurnool

I have placed a courier on 26th june and it reached destination on 28th june and from then the courier is not delivered it's almost been 5 days and i'm calling and raising tickets continuously on shiprocket but no response is given from them

My courier awb no. Is[protected] and courier service is delhivery.com

I raised a query on delhivery.com they mailed me saying my parcel is damaged

But...
+6 photos
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M
Miroj Rai
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Wrong parcel

Address:ambiok tea estate gorubathan kalimpong west bengal

I am miroj rai from gorubathan west bengal pin no 735231
My awb [protected] order is not satisfied i want to return my order i got wrong correar i want back my money, so please,,,...
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R
ranvir bhalla
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shiprocket 709 hdk clever cutter 2 in, qty 1 rs 799/-1 food chopper,

Address:KARTROCKETSMALL SURFACE, DELHI

Dear sir,
I ordered for the above item (Your invoice: retail 13595 dated 16 jun 2020) and delivery received today at 1520hrs. On opening the consignment i found duplicate item and cost written on the box mrp 210/- (Smart cutter). It is really wonder for me how such a reputaded company can cheat to the customer. It is cheating with the customer. We faith and regard blindely to your company. I was trying to contact delivery boy, but...
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