Shiprocket Complaints & Reviews

Shiprocket has a webnetwork of shopping pages n fraud parcel team who pack old clothes or cheap product, if they get order of 1200 then they pack 100 to 200 rs product or old used clothes if it's cloth order then send with partner like delivery or xpressbees by taking customer data n receive cash on delivery, on courier they never mention sendor name and RTO so once it delivered the fraud happened as their own courier service so they have no fear to send multiple fake courier n own web support so create multiple fake web pages n sell on insta, Facebook etc, when customer complaint. They say they are only courier people contact seller where there is no sellor, shiprocket himself is fraud sellir

Dear Sir

We experienced an worst experience from arrogant staff and useless system from your organization. SRTP [protected] was supposed to deliver on 16 June 2023 but your delivery guy didn't turned up. No calls made...repeatedly try to reach your offices and customer care (surprise that phone numbers[protected] and [protected] is only for seller support!) with no use except arrogant attitude. finally visited to flip cart distribution hub today and find that my courier is returned without any reason! Looks no one is responsible and in your office no one is bothered about the sorry status and customer concern! I feel ship rocket and e-cart is meant for worst and disaster service and will never come back to you again... seller and shipper togather harassing the customer since there is no way to contact seller or shipper!! Good that we are not using your service for critical articles. I am not sure anyone will look this compliant and take action on indiscipline staff responsible.

Shipment not delivered since 16th Jun'23 was the date

My shipment is pending with Shiprocket with consignment no.[protected] and status is showing OFD Applied..they are not delivering it to my address since 16th Jun'23 was the date to deliver

LONG SLEEVE LINEN COTTON MEN SHIRT PACK OF 4 - L and delivered some different product pack of 3 shirt which is dirty, there collars is very dirty (color become yellowish )

Plz do needful
Qty: 1 | Price : ₹1199.00

Discount : ₹0.00

Subtotal : ₹1199.0

Order ID number -ST03JUN621

Delivery boy misbehaved with me, I haven't received my order yet but i had made payment for my order, Delivery boy told me to pay for the order and i payed, the order status shows order delivered but i didn't recive it... Please help

Here is the mail communication send to shiprocket about my issue.

" I am writing to express my deep concern and frustration regarding the unresolved delivery dispute for AWB [protected]. Despite my continuous efforts to seek a resolution, the matter remains unresolved, and I have not received adequate communication from your team.

On May 8, 2023, at 09:38 AM, I initially raised a delivery dispute concerning the...

ID no. SRTP[protected] has not been received to me till today, but checking the status shows it is delivered. Pl. Examine.

Main shiprocket ke through kuch dino pehle ek parcel bheja tha lekin vo mere buyer ko delhivered nai hua aur muje wapas RTO delhieverd hua 7 tarikh ko. And maine 8 tarikh ko raise dispute Kiya tha aur Aaj jab maine shiprocket main call Kiya to bol rahe hain ki panel pai koi dispute show nai ho Rahi hain and and abhi panel pai status RTO transition show kar raha hain and and maine mail pai bhi sare photo and vide share kiye tha lekin abhi tak mera refund muje nai Mila

I cancelled the product and they are senting me. i dont want it anymore. please do return it back to the company.

I have received wrong item from the seller I want to return it but they don't have no customer service number please let me know the return procedure

I want to cancel my order
e kart tracking id SRTC[protected]

A[protected]-Received incorrect product it's completely different I have recieved .kindly refund my product

The detail shown in the video are totally misleading. The product is not at all as shown in the video, worst quality . Its a slimming shirt. I want Full refund

I ordered 2 sports bra of rs 499 but I got only 1 cotton bra .. which is small in size .. the helping no. Mention on the order receipt is not working properly.. they are not receiving my call at all .. anyhow I want my money back in my account

I am ordered a yellow embroidery top on 4-4-2023 from tunics and it delivered on[protected]. vide order # TU1264 and Bill No.Retail00399 Awb#[protected]. when I opened the packet, the ordered and delivered item is differ in colour and material. I send 6 reminder for this. to the tunics company but they didnt give any reply, so consider this matter very seriosly and do the needful at the earliest. My email id. [protected]@gmail.com

[protected] is the Awb number of the product that i shipped from shiprocket via Amazon shipping service. It takes almost 6 days and when it is reached the delivery boy didn't call my client to receive the parcel even though my client was calling him again and again. His number gone unreachable now and i got a notification that the parcel is in return. Now what can i do? I lost my shipping charges too. It was totally fake attempt.

I am trying from a week to register my bank details but still facing the same issue. The bank is getting rejected by them. My remmitance is on hold I want it back to my account please do something to solve this issue....

I have purchased hongyan travel bag from your site. I booked in 1+1 offer but I received only one and with bad quality I want to return your products pls do the need full

Hello team members,
i am very Disappointed with your service i have book a shipment from shiprocket on 19 march 2023 shipping service 15 kg shipment i have selected was amazon my shipment is pickup on 20 march 2023 and on 21 march 2023 status was gurgaon haryana -122052 in time was 5:51 PM after 6 days when i check there is no updation on the site of shiprocket then i rasie a complain on shiprocket custumer care panel and i was complaining regular to shiprocket but there is not update on a site of shiprocket on 3 April 2023 the shipment reach on guwhati and on 4 April 2023 the shipment reach on Meghayla and they deliver the packet on same day 4:36 PM the deliver fake shipment with fake lable recived by the customer the packet weight is approx 250 gram inside goods was rubber band my client was very disappointed because she took order from US client it was custumised order i have make this order in 2 month and they are not deliver at yet and it was urgent shipment when i complain in shiprocket when i raise dispute on 4 April 2023 i regularly follow on mail and 2 time i call every day in custumer care service and now i got mail from shiprocket custumer care service that they have close my complain my client raise a complain on consumer forum and it my duty to update the issue in your all team members because soon she will raise a complain against shiprocket and amazon shipping service
hoping for your positive response
regard
Anil Khandelwal
SHRI RAM GEMS
Jaipur
AWB :[protected]