Shiprocket Complaints & Reviews

I have order the w sports bras but i recieved 1 chiep quality bra that look very vad and i want to returnt it...

My *Cureka* order *126353_STOR00429* Items included in the shipment:
*Similac Total Comfort Infant Formula Up to 24 months 350g* was to be delivered on[protected], Thursday. The delivery agent called and told that he will deliver next day but even till today I didn't receive the product, every day morning I get a message that it's out for delivery and evening I get a message that the delivery person was not able to deliver cozz i was not available. And the estimated delivery date is being pushed every day. I don't understand why this is happening, this is not the first time the order is being delivered. And the delivery agent is not contacting me or responding to my calls. The order contains baby food, it's required on urgent basis, how can it be delayed for so long even after reaching the destination.

Received a wrong item. I have ordered 2item but received only one and even of that the quality is very bad, I am trying to contact the seller but unable to contact as they are not answering and the phone is switched off from past 2 days. I want my cashback.

My tracking no [protected]
The courier boy did not reach my doorstep, not call me.
because of this, my order is returned. I want my order so please deliver my order

This is a wrong order i was got. I want change it.. And cashback of my amount.. Otherwise i will fire a complaint against you. Bad quality received please refund my money back

Dear sir,
delivery executive ka mere pas na to koi msg aaya or na hi koi call aaya fir bhi unhone msg ke jariye bataya hai ki consignee order cancel karna chahte hai sir, sir aisi wajah se hi pahle bhi mera order return ho gaya tha.sir delivery courier wala diye gaye address par nhi pahuch pate hai or kisi dusri jagah se apni man marji kar ke chale aate hai.sir please aap in bato par jankari le kar hame bataye.
AZHARUDEEN KHAN
ORDER I'D - NI_RTO_FE2779724
[protected]

Thanks.

Ship rocked has delivered fake cheap saree from silk mall https://silkmall.in/, and the best part is they have not mentioned the sender details on parcel.

It seems they are helping these crimes now a days.

The delivery guy did not visit door and asked for payment via UPI and delivery to security guard.

DTDC Tracking number: I13987260

Ship rocket chose DTDC as delivery partner.

I had ordered the product on 9 th july and i haven't received it yet. So i want to cancel the product and refund my money please

I had ordered the product on 9 th july and i haven't received it yet . Please tell me when you deliver it to me.

I haven't received my product yet it's been 10 for my order

I was delivered a fake product today (11th July)

Ship rocket Order ID : #FS2718
AWB id: [protected] (Xpressbees delivery partner)
Seller details as on the delivery label:
Seller name: Prakash - Ansh Traders, Delhi
Seller phone number [protected]

I have received a delivery under the AWB: [protected] & order id:[protected]. The product received by delivery is a dummy product. I realised it once I opened the parcel. I tried handing it back to the delivery agent but he refused to handover the money back to me stating the order status has already been updated as delivered.

The seller is fake and no one is answering the phone on the number mentioned on the delivery label. I would request you to pay the money back and cancel the order delivered status and send it back to the seller's address.

This seems to be a part of an elaborate scam and Shiprocket seems to be a preferred partner of these sellers. I have read similar instances on a lot of forums.

I have paid cash on delivery and would like to receive a refund .Let me know a turnaround time for the resolution.

Regards,
Sajid

Shiprocket has a webnetwork of shopping pages n fraud parcel team who pack old clothes or cheap product, if they get order of 1200 then they pack 100 to 200 rs product or old used clothes if it's cloth order then send with partner like delivery or xpressbees by taking customer data n receive cash on delivery, on courier they never mention sendor name and RTO so once it delivered the fraud happened as their own courier service so they have no fear to send multiple fake courier n own web support so create multiple fake web pages n sell on insta, Facebook etc, when customer complaint. They say they are only courier people contact seller where there is no sellor, shiprocket himself is fraud sellir

Dear Sir

We experienced an worst experience from arrogant staff and useless system from your organization. SRTP [protected] was supposed to deliver on 16 June 2023 but your delivery guy didn't turned up. No calls made...repeatedly try to reach your offices and customer care (surprise that phone numbers[protected] and [protected] is only for seller support!) with no use except arrogant attitude. finally visited to flip cart distribution hub today and find that my courier is returned without any reason! Looks no one is responsible and in your office no one is bothered about the sorry status and customer concern! I feel ship rocket and e-cart is meant for worst and disaster service and will never come back to you again... seller and shipper togather harassing the customer since there is no way to contact seller or shipper!! Good that we are not using your service for critical articles. I am not sure anyone will look this compliant and take action on indiscipline staff responsible.

Shipment not delivered since 16th Jun'23 was the date

My shipment is pending with Shiprocket with consignment no.[protected] and status is showing OFD Applied..they are not delivering it to my address since 16th Jun'23 was the date to deliver

LONG SLEEVE LINEN COTTON MEN SHIRT PACK OF 4 - L and delivered some different product pack of 3 shirt which is dirty, there collars is very dirty (color become yellowish )

Plz do needful
Qty: 1 | Price : ₹1199.00

Discount : ₹0.00

Subtotal : ₹1199.0

Order ID number -ST03JUN621

Delivery boy misbehaved with me, I haven't received my order yet but i had made payment for my order, Delivery boy told me to pay for the order and i payed, the order status shows order delivered but i didn't recive it... Please help

Here is the mail communication send to shiprocket about my issue.

" I am writing to express my deep concern and frustration regarding the unresolved delivery dispute for AWB [protected]. Despite my continuous efforts to seek a resolution, the matter remains unresolved, and I have not received adequate communication from your team.

On May 8, 2023, at 09:38 AM, I initially raised a delivery dispute concerning the...

ID no. SRTP[protected] has not been received to me till today, but checking the status shows it is delivered. Pl. Examine.

Main shiprocket ke through kuch dino pehle ek parcel bheja tha lekin vo mere buyer ko delhivered nai hua aur muje wapas RTO delhieverd hua 7 tarikh ko. And maine 8 tarikh ko raise dispute Kiya tha aur Aaj jab maine shiprocket main call Kiya to bol rahe hain ki panel pai koi dispute show nai ho Rahi hain and and abhi panel pai status RTO transition show kar raha hain and and maine mail pai bhi sare photo and vide share kiye tha lekin abhi tak mera refund muje nai Mila