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Shiprocket Complaints & Reviews

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Updated: May 6, 2026
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Shiprocket reviews & complaints page 4

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H
hji
from Nashik, Maharashtra
Aug 21, 2023
Aug 31, 2023
This thread was updated on Aug 31, 2023
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Address: Mandar Bunglow Opp Sarvaangi Saree Patil Lane:03 HPT College Road

Order id :FF16509TE False product was delivered and there is no return policy need help to get back my money its a fake site
Shiprocket customer support has been notified about the posted complaint.
Hello! I wish to inform you that Shiprocket is a courier aggregator that specializes in shipping goods from one destination to another. We, at as shiprocket don't sell the goods ourselves. If you have a query/issue with the products you purchased or their delivery, please contact the seller directly. -Team Shiprocket
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    Usama ahmad
    Aug 18, 2023
    Aug 31, 2023
    This thread was updated on Aug 31, 2023
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    I ordered two cargo pants but received three old and torn shirts. This is mass level ongoing fraud done by Shiprocket.
    I need complete refund.

    Order ID: ST15AUG4685
    Shiprocket customer support has been notified about the posted complaint.
    HelloUsama! I wish to inform you that Shiprocket is a courier aggregator that specializes in shipping goods from one destination to another. We, at as shiprocket don't sell the goods ourselves. If you have a query/issue with the products you purchased or their delivery, please contact the seller directly. -Team Shiprocket
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      Usama ahmad
      Aug 18, 2023
      Aug 31, 2023
      This thread was updated on Aug 31, 2023
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      I ordered two cargo pants but received three old and torn shirts by Shiprocket.
      I need to return this but the doesn't show any mechanism for exchange or refund.
      I came to know many other consumers also faced this. This is a mass level ongoing scam. The government should take strict action against them and help the customers to get back their money.
      Shiprocket customer support has been notified about the posted complaint.
      Hello Usama! I wish to inform you that Shiprocket is a courier aggregator that specializes in shipping goods from one destination to another. We, at as shiprocket don't sell the goods ourselves. If you have a query/issue with the products you purchased or their delivery, please contact the seller directly. -Team Shiprocket
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        M
        Mahwish Ansari
        Aug 18, 2023
        Aug 31, 2023
        This thread was updated on Aug 31, 2023
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        Pack of 2 Adjustable high impact sports bras for women zip front

        Address: Sindhora

        I have order the w sports bras but i recieved 1 chiep quality bra that look very vad and i want to returnt it...
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        G
        Gona Prashanti
        Aug 14, 2023
        Aug 31, 2023
        This thread was updated on Aug 31, 2023
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        My *Cureka* order *126353_STOR00429* Items included in the shipment:
        *Similac Total Comfort Infant Formula Up to 24 months 350g* was to be delivered on[protected], Thursday. The delivery agent called and told that he will deliver next day but even till today I didn't receive the product, every day morning I get a message that it's out for delivery and evening I get a message that the delivery person was not able to deliver cozz i was not available. And the estimated delivery date is being pushed every day. I don't understand why this is happening, this is not the first time the order is being delivered. And the delivery agent is not contacting me or responding to my calls. The order contains baby food, it's required on urgent basis, how can it be delayed for so long even after reaching the destination.
        Sep 15, 2023
        Complaint marked as Resolved 
        Shiprocket customer support has been notified about the posted complaint.
        Hello Gona! I wish to inform you that Shiprocket is a courier aggregator that specializes in shipping goods from one destination to another. We, at as shiprocket don't sell the goods ourselves. If you have a query/issue with the products you purchased or their delivery, please contact the seller directly. -Team Shiprocket
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          Ishuuuu
          Aug 11, 2023
          Aug 31, 2023
          This thread was updated on Aug 31, 2023
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          Address: D35/159 jangambari varanasi

          Received a wrong item. I have ordered 2item but received only one and even of that the quality is very bad, I am trying to contact the seller but unable to contact as they are not answering and the phone is switched off from past 2 days. I want my cashback.
          Shiprocket customer support has been notified about the posted complaint.
          Hello Ishu! I wish to inform you that Shiprocket is a courier aggregator that specializes in shipping goods from one destination to another. We, at as shiprocket don't sell the goods ourselves. If you have a query/issue with the products you purchased or their delivery, please contact the seller directly. -Team Shiprocket
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            Lovemani
            Aug 3, 2023
            Aug 31, 2023
            This thread was updated on Aug 31, 2023
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            Address: plot d62 phase 5 industrial area mohali 160055

            My tracking no [protected]
            The courier boy did not reach my doorstep, not call me.
            because of this, my order is returned. I want my order so please deliver my order
            Shiprocket customer support has been notified about the posted complaint.
            Hello Lovemani! I wish to inform you that Shiprocket is a courier aggregator that specializes in shipping goods from one destination to another. We, at as shiprocket don't sell the goods ourselves. If you have a query/issue with the products you purchased or their delivery, please contact the seller directly. -Team Shiprocket
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              Sapna dixit1007
              from Navsari, Gujarat
              Aug 3, 2023
              Aug 31, 2023
              This thread was updated on Aug 31, 2023
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              Address: Endhal,Nava faliya,396430

              This is a wrong order i was got. I want change it.. And cashback of my amount.. Otherwise i will fire a complaint against you. Bad quality received please refund my money back
              Shiprocket customer support has been notified about the posted complaint.
              Hello! I wish to inform you that Shiprocket is a courier aggregator that specializes in shipping goods from one destination to another. We, at as shiprocket don't sell the goods ourselves. If you have a query/issue with the products you purchased or their delivery, please contact the seller directly. -Team Shiprocket
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                Azharudeen khan
                Jul 29, 2023
                Aug 31, 2023
                This thread was updated on Aug 31, 2023
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                Address: Jaipur
                Website: Shiprocket

                Dear sir,
                delivery executive ka mere pas na to koi msg aaya or na hi koi call aaya fir bhi unhone msg ke jariye bataya hai ki consignee order cancel karna chahte hai sir, sir aisi wajah se hi pahle bhi mera order return ho gaya tha.sir delivery courier wala diye gaye address par nhi pahuch pate hai or kisi dusri jagah se apni man marji kar ke chale aate hai.sir please aap in bato par jankari le kar hame bataye.
                AZHARUDEEN KHAN
                ORDER I'D - NI_RTO_FE2779724
                [protected]

                Thanks.
                Shiprocket customer support has been notified about the posted complaint.
                Hello Azharudeen! I wish to inform you that Shiprocket is a courier aggregator that specializes in shipping goods from one destination to another. We, at as shiprocket don't sell the goods ourselves. If you have a query/issue with the products you purchased or their delivery, please contact the seller directly. -Team Shiprocket
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                  Prasoonk55
                  Jul 28, 2023
                  Aug 31, 2023
                  This thread was updated on Aug 31, 2023
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                  Website: www.shiprocket.in

                  Ship rocked has delivered fake cheap saree from silk mall https://silkmall.in/, and the best part is they have not mentioned the sender details on parcel.

                  It seems they are helping these crimes now a days.

                  The delivery guy did not visit door and asked for payment via UPI and delivery to security guard.

                  DTDC Tracking number: I13987260

                  Ship rocket chose DTDC as delivery partner.
                  Shiprocket customer support has been notified about the posted complaint.
                  Hello! I wish to inform you that Shiprocket is a courier aggregator that specializes in shipping goods from one destination to another. We, at as shiprocket don't sell the goods ourselves. If you have a query/issue with the products you purchased or their delivery, please contact the seller directly. -Team Shiprocket
                  Hello! I wish to inform you that Shiprocket is a courier aggregator that specializes in shipping goods from one destination to another. We, at as shiprocket don't sell the goods ourselves. If you have a query/issue with the products you purchased or their delivery, please contact the seller directly. -Team Shiprocket
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                    Vanita rajput 06
                    from Mandi, Himachal Pradesh
                    Jul 19, 2023
                    Jul 26, 2023
                    This thread was updated on Jul 26, 2023
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                    Address: Jeori

                    I had ordered the product on 9 th july and i haven't received it yet. So i want to cancel the product and refund my money please
                    Shiprocket customer support has been notified about the posted complaint.
                    Hi, We apologize for your recent negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at [protected]@shiprocket.in and we will get back to you at the earliest. - Team Shiprocket
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                      Vanita rajput 06
                      from Mandi, Himachal Pradesh
                      Jul 19, 2023
                      Jul 26, 2023
                      This thread was updated on Jul 26, 2023
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                      Address: Jeori

                      I had ordered the product on 9 th july and i haven't received it yet . Please tell me when you deliver it to me.
                      Shiprocket customer support has been notified about the posted complaint.
                      Hi, We apologize for your recent negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at [protected]@shiprocket.in and we will get back to you at the earliest. - Team Shiprocket
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                        Vanita rajput 06
                        from Mandi, Himachal Pradesh
                        Jul 18, 2023
                        Jul 26, 2023
                        This thread was updated on Jul 26, 2023
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                        Address: Jeori

                        I haven't received my product yet it's been 10 for my order
                        Shiprocket customer support has been notified about the posted complaint.
                        Hi, We apologize for your recent negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at [protected]@shiprocket.in and we will get back to you at the earliest. - Team Shiprocket
                        Hi, We apologize for your recent negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at [protected]@shiprocket.in and we will get back to you at the earliest. - Team Shiprocket
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                          K
                          khetas
                          Jul 11, 2023
                          Jul 11, 2023
                          This thread was updated on Jul 11, 2023
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                          I was delivered a fake product today (11th July)

                          Ship rocket Order ID : #FS2718
                          AWB id: [protected] (Xpressbees delivery partner)
                          Seller details as on the delivery label:
                          Seller name: Prakash - Ansh Traders, Delhi
                          Seller phone number [protected]

                          I have received a delivery under the AWB: [protected] & order id:[protected]. The product received by delivery is a dummy product. I realised it once I opened the parcel. I tried handing it back to the delivery agent but he refused to handover the money back to me stating the order status has already been updated as delivered.

                          The seller is fake and no one is answering the phone on the number mentioned on the delivery label. I would request you to pay the money back and cancel the order delivered status and send it back to the seller's address.

                          This seems to be a part of an elaborate scam and Shiprocket seems to be a preferred partner of these sellers. I have read similar instances on a lot of forums.

                          I have paid cash on delivery and would like to receive a refund .Let me know a turnaround time for the resolution.

                          Regards,
                          Sajid
                          Shiprocket customer support has been notified about the posted complaint.
                          Hello! We wish to inform you that Shiprocket offers an automated shipping solution to sellers, the shipments are picked up and delivered by the courier partners that the seller chooses using our platform. In order to get instant help, the request must be raised from your seller's end. Hence, we suggest you to connect with the seller. -Team Shiprocket
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                            Newtu
                            Jul 10, 2023
                            Jul 10, 2023
                            This thread was updated on Jul 10, 2023
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                            Address: Gujarat

                            Shiprocket has a webnetwork of shopping pages n fraud parcel team who pack old clothes or cheap product, if they get order of 1200 then they pack 100 to 200 rs product or old used clothes if it's cloth order then send with partner like delivery or xpressbees by taking customer data n receive cash on delivery, on courier they never mention sendor name and RTO so once it delivered the fraud happened as their own courier service so they have no fear to send multiple fake courier n own web support so create multiple fake web pages n sell on insta, Facebook etc, when customer complaint. They say they are only courier people contact seller where there is no sellor, shiprocket himself is fraud sellir
                            Shiprocket customer support has been notified about the posted complaint.
                            Hello! We wish to inform you that Shiprocket offers an automated shipping solution to sellers, the shipments are picked up and delivered by the courier partners that the seller chooses using our platform. In order to get instant help, the request must be raised from your seller's end. Hence, we suggest you to connect with the seller. -Team Shiprocket
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                              kswamy60
                              from Chennai, Tamil Nadu
                              Jun 23, 2023
                              Jul 10, 2023
                              This thread was updated on Jul 10, 2023
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                              Address: NO 18, SREENIDHI, SRI RAGHAVENDRA COLONY

                              Dear Sir

                              We experienced an worst experience from arrogant staff and useless system from your organization. SRTP [protected] was supposed to deliver on 16 June 2023 but your delivery guy didn't turned up. No calls made...repeatedly try to reach your offices and customer care (surprise that phone numbers[protected] and [protected] is only for seller support!) with no use except arrogant attitude. finally visited to flip cart distribution hub today and find that my courier is returned without any reason! Looks no one is responsible and in your office no one is bothered about the sorry status and customer concern! I feel ship rocket and e-cart is meant for worst and disaster service and will never come back to you again... seller and shipper togather harassing the customer since there is no way to contact seller or shipper!! Good that we are not using your service for critical articles. I am not sure anyone will look this compliant and take action on indiscipline staff responsible.
                              Shiprocket customer support has been notified about the posted complaint.
                              Hello! We certainly understand your concern and apologize for the hassle. We want to inform you that the shipment has been RTO delivered due to Customer Asked For Future Delivery. However, we have refunded the freight charges against the shipment to your SR wallet. Please feel free to mail us at [protected]@shiprocket.com for further assistance. - MB
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                                Sajiv Sharma
                                from Hyderabad, Telangana
                                Jun 18, 2023
                                Jul 10, 2023
                                This thread was updated on Jul 10, 2023
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                                Address: Sector-15 Noida

                                Shipment not delivered since 16th Jun'23 was the date
                                Shiprocket customer support has been notified about the posted complaint.
                                Hello! We apologize for the hassle. We would like to inform you that shipment AWB: [protected] has been delivered on[protected]. Please feel free to mail us at [protected]@shiprocket.com for further assistance. - MB
                                Hello! We apologize for the hassle. We would like to inform you that shipment AWB: [protected] has been delivered on[protected]. Please feel free to mail us at [protected]@shiprocket.com for further assistance. - MB
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                                  Sajiv Sharma
                                  from Hyderabad, Telangana
                                  Jun 18, 2023
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                                  Address: Sector-15 Noida

                                  My shipment is pending with Shiprocket with consignment no.[protected] and status is showing OFD Applied..they are not delivering it to my address since 16th Jun'23 was the date to deliver
                                  Shiprocket customer support has been notified about the posted complaint.
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                                    Uday kumar 24
                                    from Pune Metropolitan Area, Maharashtra
                                    Jun 8, 2023
                                    Jun 9, 2023
                                    This thread was updated on Jun 9, 2023
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                                    Address: 49pipal wala mohala Badli NEA R Gas Agency North west Delhi 110042

                                    LONG SLEEVE LINEN COTTON MEN SHIRT PACK OF 4 - L and delivered some different product pack of 3 shirt which is dirty, there collars is very dirty (color become yellowish )

                                    Plz do needful
                                    Qty: 1 | Price : ₹1199.00

                                    Discount : ₹0.00

                                    Subtotal : ₹1199.0

                                    Order ID number -ST03JUN621
                                    Shiprocket customer support has been notified about the posted complaint.
                                    Hello Uday! We wish to inform you that Shiprocket offers an automated shipping solution to sellers, the shipments are picked up and delivered by the courier partners that the seller chooses using our platform. In order to get instant help, the request must be raised from your seller's end. Hence, we suggest you to connect with the seller. -Team Shiprocket
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                                      Wani Ridu
                                      from Srinagar, Jammu and Kashmir
                                      Jun 1, 2023
                                      Jun 9, 2023
                                      This thread was updated on Jun 9, 2023
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                                      Address: Plot No.B, Khasra - 360, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030
                                      Website: app.shiprocket.in/help

                                      Delivery boy misbehaved with me, I haven't received my order yet but i had made payment for my order, Delivery boy told me to pay for the order and i payed, the order status shows order delivered but i didn't recive it... Please help
                                      Shiprocket customer support has been notified about the posted complaint.
                                      Hello Wani! we are sorry to hear about this. We want to inform you that Shiprocket offers an automated shipping solution to sellers, the shipments are picked up and delivered by the courier partners that the seller chooses using our platform. In order to get instant help, the request must be raised from your seller's end. Hence, we suggest you to connect with the seller. -Team Shiprocket
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