Claimed

Shiprocket Complaints & Reviews

1
Updated: Feb 5, 2026
Complaints 488
Resolved
33
Unresolved
455
Contacts

File a complaint to Shiprocket

Having problems with Shiprocket?

File a complaint and get it resolved by Shiprocket customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Shiprocket reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
manshibshah
Dec 16, 2022
Report
Copy

Address: Borivali(w), Mumbai, MH

I have order shapewear from this Ladiez Style and they delivered a very poor quality legginess. There is no way to return the product and no one is responding the phone calls nor the bot is replying anything on Whats app.
Shiprocket customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    NavaneethamSanal
    from Chennai, Tamil Nadu
    Dec 13, 2022
    Report
    Copy

    Address: Chennai pallavaram

    I ordered Full coverage bra 3 nos
    worth 1099 RS but instead of it i received 2 local cheap leggin material that too from local road site cotton dress shop .

    when i asked the ship Rocket to look in to this issue they simple said asking me to contact seller.. me too called the numbers mentioned in the courier cover both the numbers were out of service ..th shop name is Ladiezstylee that shop is no were found in online now.. such a worst seller and this ship rocket.

    i need my money back else i will take this issue further.
    Shiprocket customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Deepika7
      from Mandi Dabwali, Haryana
      Dec 12, 2022
      Report
      Copy

      Order ID #1885480 . I have ordered a Logitech MK240 keyboard and mouse combo on 1st Dec, 2022. It arrived yesterday on 11th Dec, 2022. The mouse and keyboard I recieved is in damaged condition and filled with dirt (seems like a used product) and not at all in working condition. Today is 12th Dec, 2022 and I am trying to connect Vle bazaar support system since yesterday but they are not responding at all and the site also not showing any replacement option as it was mentioned before ordering the product . I need instant resolution of my complaint . Either replace or return this order .
      Shiprocket customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Glamaxykreationz
        from Chennai, Tamil Nadu
        Dec 6, 2022
        Report
        Copy

        AWB no SRTP[protected]
        the ekart delivery guy came to my customer office after 7 o clk when the shop was closed and when my customer said that shop is closed plz come tomorrow for delivery he straight away said I can't deliver.. and he added the parcel to rto how rude is that?? without doing 3 attempts hwo can the delivery person do rto he has no rights.. is this your service ?? what kind of delivery person do you hire?? and my customer was continuosly contacting the delivery person he dint reply and still did rto... I am so disappointed... bcz of your rude delivery person I have to face my customer... and you have also took rto charges from my wallet what kind of serv8ce is this without confirmation of customer haw can you do rto i need my rto money back and I want the parcel to be delivered tomorrow or else i will raise a big complain on your company with strict action so dishearted 😡🤬
        Shiprocket customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Raj919
          Dec 6, 2022
          Report
          Copy

          Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103

          3ports universal plug product not received, but showing delivered status,

          Order ID: [protected]-1
          Tracking information: SRTP[protected]

          I want my order back😡...

          If fraud occur again, will definitely drop a complaint on consumer court
          Shiprocket customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Raj919
            Dec 6, 2022
            Report
            Copy

            3ports universal plug product not received, but showing delivered status,

            Order ID: [protected]-1
            Tracking information: SRTP[protected]

            I want my order back😡😡...

            If fraud occur again, will definitely drop a complaint on consumer court...
            Shiprocket customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Naruto75
              from Bengaluru, Karnataka
              Dec 3, 2022
              Report
              Copy

              Fraudulent product shipped

              Address: Bangalore

              Shiprocket —
              Shantnu
              Omani Fresh, 1st Main Rd, 1st Block Koramangala, Bangalore
              Dec 03, 2022
              Kindly provide your seller digi store contact number Or refund the money. Irresponsible work by shiprocket. Not helping customer from fraudulent. Without verifying the seller, they're doing scam. I have purchase smart watch buy one get one earpods along with for Rs 1199/- from digi store online. Shipment was done by...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              R
              rishav005
              from pune, Maharashtra
              Dec 1, 2022
              Report
              Copy

              My order with AWB no. has not been delivered by your company.
              Shiprocket customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                U
                Uma Maheswari Selvam
                Nov 27, 2022
                Report
                Copy

                Address: Chennai

                Order ID[protected] from Rasoishop containing Milton ThermoSteel Stellar is placed for "delivery re-attempted status" wantedly by the delivery boy who called us today evening from [protected] for delivery,
                Without even confirming our availability the delivery person is making his own plans for marking our delivery status, even when we tried reaching him so many times he was totally avoiding all our calls wantedly and placed his mobile to a not reachable mode immediately after our repeated calling,

                Its a silly behaviour, and is this the way shiprocket train their employees to approach their customers - this shows how much you are all are least bothered about your customers
                Shiprocket customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  AWB[protected]. My order wasn't delivered to customer so i asked for return of the same. But i didn't get the return product and no attempt was also made. (no calls received from delivery agent either). Now they're lying that attempt was made and now it is disposed off. They're not giving refund also. Worst....
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  J
                  Jarrell
                  Nov 19, 2022
                  Report
                  Copy

                  Hi

                  This is to inform you that I had paid the amount for my order and after that the order was not delivered to me and there is no response from the manufacturer/ service provider. I have attached the screenshot of the order placed for your reference.
                  Shiprocket customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    kap1963
                    from Pune, Maharashtra
                    Nov 19, 2022
                    Report
                    Copy

                    Hi,
                    I created my first order which was cost and time-sensitive on 8th Oct 2022, it was picked up by the courier on 11th Oct and was supposed to reach the on 13th Oct to the recipient but the shipment was lost in transit and I kept following up with their team regularly but they kept saying that they have the shipment and it will be delivered they kept updating the issue as resolved for all tickets I raised on 29th Oct I updated them to return the shipment or provide proof that they have the shipment. They kept saying that the shipment is in RTO and you will get it in 10 days. 10 days to receive it from Gujrat to Maharashtra. Again they kept updating all tickets as resolved when it wasn't. Finally on 17th Nov after 40 days, they acknowledge that they have lost the shipment and will process a refund. But the refund is in form of a wallet so you again have to use their service instead of getting your money back. I feel we have gone back in time and used the barter system maybe next time I can get Shiprocket service by using my product instead of paying actual cash. Highly unethical behavior from the corporation. Now instead of transferring the money to my account, they are asking me why i need the money transferred to my account. Company ID :2733455
                    Shiprocket customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Muddaiah
                      from Bengaluru, Karnataka
                      Nov 17, 2022
                      Report
                      Copy

                      My parcel which is not yet delivered but showing delivered it's been 2 months and more tried customer service but they denied it please take measures it was a prepaid order
                      Shiprocket customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Govind krm
                        from Sonipat, Haryana
                        Nov 17, 2022
                        Report
                        Copy

                        Address: Shiprocket Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi- 110030

                        I claimed warranty of boult audio earpods. Boult team had successfully replaced my product and dispatch product through shiprocket but shiprocket delivery person cheated he didn’t deliver it to me and update status of status of delivered. When I complained to shiprocket customer they refuse to file case or help me saying that I am receiver.
                        Shiprocket customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dilip Wadodkar
                          Nov 16, 2022
                          Report
                          Copy

                          Address: D K Wadodkar. E 303 Park Epress.Balewadi High Street Panchsheel Cummins campus. Baner Pune 411045.

                          The swipe you sent is useless. Not the same shown in the video. Please arrange the return.
                          Shiprocket customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            jhaabhishek4
                            Nov 15, 2022
                            Report
                            Copy

                            I have sent necessary my bank documents in Bangalore on 3rd November through Shiprocket and the delivery date was 10th but courier boy never ever called and they are showing false attempts and also when i raised a ticket they showed it as resolved without taking any action. i am tracking there is no update whatsoever nothing is happening plz help me now its showing ofd lock applied plz resolve my problem I need my courier to be delivered as soon as possible

                            Order Details
                            Order ID[protected]
                            Order Placed On03rd Nov 2022
                            Tracking ID- [protected]
                            Company Ecom Express via Shiprocket
                            Shiprocket customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              komal Ekhande
                              Nov 15, 2022
                              Report
                              Copy

                              Address: Ekta shop 541 Sky Plaza shopping Talaja Road Bhavnagar Gujarat
                              Website: Shiprocket

                              Refund my money dealer send wrong parcel and not responding to call and msges..fraud person
                              Shiprocket customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                komal Ekhande
                                Nov 15, 2022
                                Report
                                Copy

                                Address: Ekta shop 541 Sky Plaza shopping Talaja Road Bhavnagar Gujarat

                                Dealer is fraud delivered wrong parcel and not responding to any call and massages please refund my money
                                Shiprocket customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Janabai
                                  from Goa Velha, Goa
                                  Nov 11, 2022
                                  Report
                                  Copy

                                  Address: Housing borda Margao Goa
                                  Website: Shiprocket

                                  I pay the amount rs-999 for the back support posture corrector wireless bra pack of 3 -36 mix but you sended the wrong product cotton Lycra 2 pants please return the product I don't want order #:REK89324952
                                  AWB#:[protected]
                                  Shiprocket customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    Hoko123
                                    Nov 8, 2022
                                    Report
                                    Copy

                                    Fraud company hei weight discrepancies dalti hei bina btaye customer ko jab weight mei dikkat hei toh bina btaye kaise parcels bhejti hei unko wallet balance deduxt krlete heu automatic phir bad mei us wallet ko minus mei karke dhamki dete hei credgenics ke through apke account blocked ho jaege please help kijie is company se fraud hei complaint dalte hi resolved apne ap ho jati hei samajh hi nhi aarha kya ho raha hei
                                    Shiprocket customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit