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Shiprocket Complaints & Reviews

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Last updated Mar 1, 2024
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Plot No.- B, Khasra- 360, Sultanpur, M.G. Road
New Delhi
New Delhi District
Delhi
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110030

Shiprocket reviews & complaints page 7

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E
Easy_Solution
from Delhi, Delhi
Oct 30, 2022
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Fake product replace in Transit

Shiprocket This is totally fake company. We have sent 4 Diwali Gifts (Smart Watch) to our employees. Smart watch was stolen in 2 shipments and replaced by scrap. In first stolen shipment their persons replaced complete watch box with ear ring, re-packed with different tape, different outer box and delivered to my employee (AWB#SRTP[protected] ) dated 22/10/2022.

In 2nd stolen shipment they have replaced watch + Cable with some...
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V
vinod197
from New Delhi, Delhi
Oct 28, 2022
Oct 30, 2022
This thread was updated on Oct 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake/Tampering shipment delivered. AWB No. 319243858577

Address:Shiprocket, Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi- 110030

Reference AWB No.[protected]

Sub : Complaint regarding all shipment items are missing. Reference AWB No.[protected]

Dear Sir,
My shipment has been delivered on 02.09.2022 but my all items are missing. Only one complimentary item i.e. free for customer received. My courier’s 4 items total prince Rs.8000/- . I have complained within an hour with images & video after shipment delivered. On my request...
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S
Sarvesh_bhardwj
Oct 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from Bank but not received in Shiprocket wallet

I recharged my wallet on 16 October (Sunday) but till now money not received in my Shiprocket's wallet.
I have send many mails and raised many query tickets. And i also talked to them everyday regarding my issue.

I had recharged from my Paytm bank account, and i have also sent my screenshot to them....
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H
Hms22
Oct 12, 2022
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Money loss

My shiprocket account is blocked but its having a wallet amount of 1200 on both accounts

Company no 2758163...
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K
Kulkarni.A.
Oct 12, 2022
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Received horrible product

Address:Dwarka Delhi

I belongs to very poor family background for my marriage i have ordered 2saree of Rs1200 but received very horrible product by Shiprocket.. it was used, cheap quality, faulty and very dirty saree i received.. Shiprocket can't even pickup my phone calls and neither they give any kind of response to my mails.. I'm facing fraud by this company service.. below mentioned are details of my order:
Dispached by SRT : POOJA Shiprocket
Dwarkabr...
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J
Jc01
from Jamshedpur, Jharkhand
Oct 11, 2022
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Overcharged even after giving proofs

Hi, so last year I used Shiprocket to ship certain items. Initially they were good but after that they started overcharging me. And deducted money from my wallet without prior intimidation. After that they put my balance in -
Now they're threatening me.
I don't understanding i already paid the shipping amount of each and every parcel. Now why are they asking extra money. Please help....
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Address:Gurgaon, Haryana

Shiprocket has the worst service ever I have seen in a business. They do not attempt deliveries and put remarks like customer refused or wrong address. Today, one order went into RTO. I tried to find the reason, turns out there isn't any. I talked to the customer service, they said they don't know why it got canceled but I have to pay the RTO charges. So, I lose a customer, I lose my order, I lose my forward freight charges and Now I have...
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S
shaharpit226
from Ahmedabad, Gujarat
Oct 10, 2022
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Fake RTO Delivered Shipment Lost

Address:Ahmedabad

I use www.shiprocket.in to delivered my order to customer... On 15th Sep, 2022 i book my order shipment Courier: Amazon Shipping 1Kg
AWB No.:[protected] from Shiprocket application...

they had picked up my shipment after 5 days on 20th sep, , due to late pick up my customer was canceled order and they refuse to accept order...

on 26th Sep 2022 they mark that the shipment was handover to sender .. RETURN...
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shaharpit226
from Ahmedabad, Gujarat
Oct 10, 2022
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Shipment Lost and not Get Refund

Address:ahmedabad

I use www.shiprocket.in to delivered my order to customer... On 15th Sep, 2022 i book my order shipment Courier: Amazon Shipping 1Kg
AWB No.:[protected] from Shiprocket application...

they had picked up my shipment after 5 days on 20th sep, , due to late pick up my customer was canceled order and they refuse to accept order...

on 26th Sep 2022 they mark that the shipment was handover to sender .. RETURN...
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K
kishorekun
from Gurugram, Haryana
Oct 8, 2022
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Delay in delivery and wrong information updated

I purchased a shoes online from relaxo footwear online on 27.09.2022 and it was shipped by shiprocket vide AWB No SF86433502KR and was to be delivered by 04.10.2022. The delivery was delayed by 4 days and today i.e;08.10.2022 i received a message that product is out for delivery. In the evening after contacting the delivery boy abhijeet, he informed that he wont be delivering the product today. Further he also updated the status as reschedulement...
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H
Hms22
Oct 7, 2022
Oct 7, 2022
This thread was updated on Oct 7, 2022
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Unable to ship even the wallet has amount

My account is blocked and unable to do shipments the wallet has positive balance
Either need a refund of amount on wallet or need to resolve my issur...
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S
Sanju007R
from Kolkata, West Bengal
Oct 4, 2022
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Scam product

I ordered a Apple watch and a airport combo pack and I get a scam product from this company...I lost my 1399 rupees.
My delivery cod-ST29SEP2763...
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B
Beenna Sallaa
from Borivli, Maharashtra
Oct 3, 2022
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Undelivered package

I received the below message on Oct 1. The package had reached near Mumbai, MH (Bhiwandi is nearby by my house) and I was to get it in 24 hour.

However, unexpectedly it has gone to Andhra Pradesh.

"Order Picked: Hi, your order, which contains DDS-250, has been picked up and will be shipped within the next 24 hours. Track Now -Shiprocket"

Already the package is delayed by 20 days and I have been...
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S
Shahnawaz Ck
Oct 1, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
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Not working refund payment

Address:Plot no 21 road no 4 baiganwadi Govandi mumbai 400043, Near jafri school
Website:Not good product quality shiprocket

I wish Exchange order
Leaf wirless blutooth
[protected]
Same box packed safely...
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P
from Dehradun, Uttarakhand
Oct 1, 2022
Oct 3, 2022
This thread was updated on Oct 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible seller supports

Address:Shiprocket.com

Irrlivents discussion about issues, seem illiterate staff as respond of quires not able to understand on phone & also by mail.
My KYC completed, verified, resubmitted the detail by cancelled bank cheque, evidently in records but COD amount 300/- failed to pay to my registred bank account even after 10 days as the consignments delivered on 14 th September 2022 at Delhi.
My co. Pavitram Nature Care. Dehradun-248001. E-mail: [protected]@live.in...
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Address:Dhulagori, Howrah

Delivery boy came to my adds without calling me but now I'm away a distance of 2.5km. I'm told him please wait 10 to 15 min He said more than 5min waiting ur product will be return at Hub. Nd told me I'm not your servant !! I calling him at least 20times everytime he cut my phone and return my order to the hub.....
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U
Ujjalghosh
from Rampur, Uttar Pradesh
Sep 13, 2022
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Shipment not delivered

Address:West Bengal

I have shipped product from India to France on 1st September, but status showing "Consignee Rejected the Shipment / Awaiting Shipper Instructions".
But customer not get any call or email. Also she always stey in present address 24 hrs. and waiting for the shipment. As per shiprocket the send through Aramex.

The AWB no. is[protected]
Please do the needful and if possible you can contact with me +91 [protected]...
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P
Poopranali
from Pune, Maharashtra
Sep 8, 2022
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Product delivery

Ordered dressof ₹1600, 2022 (copy of which is attached with..). The order has not shipped yet... ‼️ And also I receive the notification as "SELLER INITIATED DELAY" since 2 days...
Could you please provide the reason for delay...

Immediate response is highly appreciated...

Regards,
Pranali...
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P
prasoon27
Sep 8, 2022
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Not delivered but message of deliver

#pay_KCeQM1VFEjYtQD
AWB:[protected]
Not delivered by got message of getting delivered...
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N
nishanth555
from Marthandam, Tamil Nadu
Sep 5, 2022
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The seller sent me fake product

I was purchased a product via online. the seller sent me fake product. i was lost 30000 to him. AWB NO[protected]. Date 05/09/2022, his mobile number [protected], email id [protected]@gmail.com. please help me...
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