Shiprocket — Cheating

Address:

Shiprocket, Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi- 110030

We Placed an order on 29th Jun 2022 (Order ID[protected]) to GAS VENDOR, ARGARA CHOWK, NEAR MASJID SM STEELm Katihar, Bihar
854105, India. We send medicines to this same address each and every month through Shiprocket only. But last time the above-mentioned order is not delivered and initiated to RTO and they deducted Rs.192.50/- from my Shiprocket Wallet too. The reason they said that the Pincode is UNDELIVERABLE. If they are true then why did they pick up the parcel to the UNDELIVERABLE pin code? They charged Rs. 286.90/- for the parcel pick up and Rs. 192.50/- for RTO initiated. Now we want to send the parcel again and pay for that also. So we are requesting that, please take an action against Shiprocket and please get back our valuable money for us