[Resolved] Shiprocket — Delivery of Wrong Product

sai416

from Hyderabad, Andhra Pradesh

Aug 24, 2023

Address:

Shiprocket 416, Udyog Vihar III, Sector 20, Gurugram, Haryana 122008

I have placed an order on Aug 15 2023 in https://vapevibe.in/. Order hasbeen shipped via Shiprocket with Order No #1304, Delhivery Tracking code : [protected]. And order has been shipped on Aug 18 10.31 AM, Package Got delivered[protected].57 PM. Package contains 3 15ML liquid bottles But it was mentioned as SMOK LP1 Replacement Coil. So Finally they cheated me by sending 3 waste bottles instead of my Product.

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Sep 6, 2023

Complaint marked as Resolved

Farha Naqvi has gone above and beyond to address my concerns regarding the counterfeit product, and her exceptional efforts have successfully resolved my query. I would like to extend my heartfelt gratitude to Farha Naqvi and the entire Shiprocket Team for their outstanding support.

Shiprocket customer support has been notified about the posted complaint.

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Comments

Shiprocket Customer Care

Aug 31, 2023

Verified Support

Hello! I wish to inform you that Shiprocket is a courier aggregator that specializes in shipping goods from one destination to another. We, at as shiprocket don't sell the goods ourselves. If you have a query/issue with the products you purchased or their delivery, please contact the seller directly. -Team Shiprocket