Shiprocket — Parcel not delivered since past 10 days and customer care not helping us

Address:

Pune

To Admin,
My order IN-2707209 from Inllo productions with AWB[protected] supposedly reached my city i.e. Pune on 02/08/2022.

Since 02/08/2022 it has been showing out for delivery. Delivery agent called me on 02/08/2022 saying that he will deliver my package the next day i.e. on 03/08/2022. But no attempt was made to deliver on 03/08/2022. Since this day I am continuously following up with shiprocket to which I received no help.

Upon contacting customer care, they do not care to provide any answer regarding my parcel. I am fed up with shiprocket and their delivery service and customer support.

Please help me, I am incurring lot of loss due to shiprocket’s unprofessional and incompetent service.