[Resolved]  Shiprocket — Product delivery was not attempted, OFD locked applied

I have ordered a product from swiss beauty where first delivery attempt was made to my house and due to otp issue delivery agent took the order back, I requested for reattempt where next day i got message out for deliver but no delivery attempt made like this for next 2 days product was out for deliver and everyday i called delivery executive and he said madam i will deliver tomorrow but he never made any delivery attempt. After that they added OFD locked on my order. These was a mistake of delivery agent and it was my prepaid order
My order number : 292654
Deliver persona name: ravi
His mobile number: [protected]
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May 19, 2024
Complaint marked as Resolved 
Shiprocket customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2024
Shiprocket Customer Care's response
Hello! I wish to inform you that Shiprocket is a courier aggregator that specializes in shipping goods from one destination to another. We, at as shiprocket don't sell the goods ourselves. If you have a query/issue with the products you purchased or their delivery, please contact the seller directly. -Team Shiprocket
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