Shiprocket Complaints & Reviews

Hello i send my parcel through shiprocket to itly here the awb number "[protected]"and it will not delivered to my friend yet and the status showing order fullfilled and when i try to contact the support team then they response by saying to check with his local post after cheking with local post we came to no nothing has arrived yet and they lost my parcel and my parcel contain goods of more than 30000 and i am not in a situation to bear...

The company is playing cheap tricks with the sellers now. What they had done with me is, First they lost the sent package from our store and then after more than 60 days of complaining about it, they refunded the amount into my wallet. Then after 3-4 days one of your delivery team employee, packaged a random packet and then delivered it to us claiming to found the lost package. The shiprocket team hadn't done any inquiry about this and took the refunded charges amount back from my wallet.

I had shared all the proofs including the video proof and images and all other details with them multiple times and it is clearly seen in that video that the label pasted on the package is very small in size and already blurred by the delivery team thus making it impossible for us to capture the minute details of AWB number the image.

After 10 days of the mail shared with them, Shiprocket asked me that they want to see the delievery AWB no. on the return package despite of the fact they also had the proof video and it is clearly seen in that that video that AWB had been blurred by the delivery team employees.

This had happened with me twice in the previious month and it is happening with other sellers also.

I want the complete refund of my shipment and its cost is 2500/-

AWB No. of the package is[protected]
Shipping Courier Name - ECOM Express

This is the 2nd time I canceled the shipment just because of their fake commitments. Continuously I was talking to customer care but every time they assured me of the pick-up and asked for more time. But enough is enough. Don't we have value of our time? How long should we wait? Don't they have any work ethics? How could they expect people to wait for an unknown time? They should be banned. I created the order on 1st December which...

I don't want product anymore it's tracking number is -SRTC[protected]

I booked a parcel on 2nd December, which was supposed to be picked up on 4th December, but it was not picked up. Without any attempt, they updated that the pick-up was canceled by the seller which is completely false. Then it was rescheduled for 5th December but again it was not picked up and a message was sent updating that the pick-up was canceled on request of the seller when the delivery boy arrived, which is completely a lie. Then I...

Since 17th Nov I am trying to raise the issue and seeking resolution but Shiprocket has not been addressing the root cause .
I have submitted my bank account statement and also bank branch managers mail confirming of remittance .

Deliverd product is changed plzz return the product and refund my payment

This product is wrong
We are cheated...

I ordered a suit from an online shiprocket seller, but when the package arrived, it was only trash in the package. This seems to be a scam. Since shiprocket has no customer complaint channel, I have no way to reach out to them. Please help me correct this scam.

I am not interested in this product I want to cancel this order

AWB number of the shipment: [protected]
Dispute of payment. But they have closed it.

Hi Team,

on 14 sept i have started my men's grooming online business for which i used shiprocket as my aggregator, i thought it would help me to grow my business.
after few day they assigned me a person named Ashish ([protected]). I really don't how to use my word for this person.
He just ruined my business within in a month only.
Whenever i need his help he just gave me attitude that i am an account manager of about 350 sellers, i don't have time to check your emails, send me your queries on my WhatsApp.
I started the same, whatever i had queries i used to call him and update him about my issues and made him remember that i sent him a WhatsApp message as well.
But he started ignoring my messages and i did complaint so many time to shiprocket as well but no action yet.

Is there anyone who can help me here????????

Shipment is lost while returning from Chennai to Bengaluru . It was returned to Bengaluru but it is undelivered.
AWB number-[protected]

I ordered my order on 17 october and they said me it was arrived on 4'5 days... now it been 12 days but order was not delivered..And jo tracking link mujhe mili h usme 23 oct ki delivery expected thi jo nikl gyi h or abhi bhi vhi date bta rha h... and mera order bhopal me deliver hona tha...but aj tracking link me order dispatched show ho rha bhopal to indore...
My shipping id was SRTC[protected]

I request to you please deliver my order as soon as possible...It was an urgent order i have to gift it to my close one..

Thank you ♥

My package was not delivered even though it's out for delivery. Every day morning, I get the message in my phone that my package is out for delivery. On afternoon, suddenly, I'll receive the OTP in my phone. After few minutes, I'll receive another message that my package is undelivered. The delivery boy doesn't made any attempt to deliver my package and he doesn't pick my phone call also. Have written an email to customer care. But no response from them too. Poor customer service.

I have done an online order from a seller Raja spiritual through rssonline.in, they shipped it through shiprocket, the mobile number was put wrong. The courier boy came to our house and given the item and we opened but he asked for OTP, since the mobile number is wrong we couldn’t able to provide the OTP. We requested the OTP to registered email address but courier boy said he don’t know anything and took away the product back and we...

I am expecting a delivery from Ntikatores (seller on Etsy India) and going by my horrific experience with Shiprocket, I know that the order won’t be delivered. Anyway, I attach the screen captures of SMS from Shiprocket. I just want you to stop being a nuisance and not keep sending these fake messages.

Stop inundating my inbox with your lies. Please.

I made an order on vapevibe.in but instead of sending me the correct order they have sent me some cheap eliquid. And there is no way to reach out to seller or ship rocket support. I don't understand why shiprocket supports stuck fraudulent sellers. I am sure I am not the first guy to complain against them. Why doesn't ship rocket remove these sellers from their platform. It's disgusting. I am not even going to order from the sellers listed on shiprocket.
Order no 4043

I ordered Zyla ultimate adjustable sport bra with code Zyla30130 for Rs. 999.
But today I've received totally different & wrong item. Now, couldn't find the option for return or refund & couldn't find any contact to call on.
I want all my money back.
Please consider my request & respond back as soon as possible.

I ordered a dress from pakhi salwar.shop and the product which i received is completely different..as i am trying to contact them they are not even replying..i need my refund of 985 rs asap..kindly contact me regarding my complaint

I have ordered a pakhi salwar suit from craft fabs via online website the product shown was of high quality material and the product they delivered via ship rocket is totally different and of cheap quality for which i paid 1000rs cash on delivery and when i m trying to contact them they are not receiving my calls and not responding to my emails it seems the numbers they provided are fake.i need the refund of my order as i m not at all satisfied with the product and one more thing the suit they have shown is stitched and the one which i got is not stitched and not worth more than 300rs i m highly unsatisfied by the product received i need refund of my order as soon as possible..