Shiprocket Complaints & Reviews

Sir, My Order ( AWB Number :
[protected] ) has already been Delivered to me on 01/10/2024, But the Status on the Tracking Page of Shiprocket is Still Showing "Out for Delivery"... So, Kindly Update the Status of My Order to "Delivered" as Soon as Possible.

Order ID :[protected]

I booked my order on instagram page they send me the parcel from shiprocket company on 4th september 2024 since then today 20th september i didn’t got my parcel. I placed lots of complaints almost everyday but they’re repeating everyday saying we will deliver it within 24-40 hours but after that no action has been taken. I searched on website for their nearest brach but it has no contact number and the reviews are even worse almost everyone...

I want to raise a complaint against Shiprocket. My order was placed on 7th September and from then I have been calling them regularly for pickup on the help chat it says that pickup was not ready but on the first day itself shipment was ready and nobody ever called. The Shiprocket executives told me to wait for 24hr and wait for 1 more day and now it’s 10 days they are saying to cancel and proceed with new shipment. This is a mental harassment and no solution provided from their end.
I wrote a mail to them and they told me to wait till 16th and on 16th they are writing a mail ‘as we didn’t receive any response from your end we are closing the ticket.’
They are just scamming people and not providing them any help and any solutions.
I want strict actions to be taken against them.

On 15 jun 2024 I ( Company ID : 4615699) susbsribed for the paid feature paying 3540 in advance to use Inventory Managemant Feature as it was not activated in Default Plan.

But after repeated reminders and follow up the customer care seems to care a lot less about this.

I have already asked them to terminate my account and refund the amount charged.

I am sending a parcel through shiprocket
5 April for 1 day delivery 15 Apr ko rto initiate hua
Today 15 May one month go my parcel not received
https://shiprocket.co/tracking/SRTC[protected]

I am calling one or two days daily about my order they give me mental harassment by customer care

NOW AB 24 MAY TAK WAITE KARNE KO BOL RAHE HAIN

Parcel mein laptop tha jise Maine 12000 ka friend ko diya tha
Main abhi bahut badi samasya mein hun

Laptop lost ho chuka hai kyunki only RTO mein ek 1 month Ho Gaya
Uska tracking 15 April se hua hi nahin

ShipRocket wale status update nahin kar rahi . Daily do din ka time mangte Hain jiski vajah se mujhe mental harassment ho raha hai meri order ko 2 month hone wala h refund bhi nhi de rhe

To Whom It May Concern,

I am Hari Kumar, writing to formally lodge a complaint against Shiprocket concerning the significant delay in delivering my shipment with tracking number JH[protected]IN, as well as the lack of communication and resolution regarding the promised refund.

The estimated delivery date provided by the courier has long passed, and it has now been 40 days since that date without any sign of the...

Hi, my name is Karminder I ordered a parcel from Amazon in April 9 and it supposed to be delivered by May 8 but I did not received my parcel yet . This was ridiculous as it is happens to me very first time . My order no is[protected] and even I tried to contact the seller but I did not find his contact number and I called you in your customer service but you guys did not respond my call . Please solve my problem if you can else you can refund my money if you delivered my parcel in wrong address.

I've been waiting for my order from 30.04.2024 to 08.04.2024, and despite numerous calls to address the issue, they have only offered false reassurances. Now they're suggesting I cancel the order and reassign, which is incredibly unprofessional and irresponsible, not to mention a waste of time. I shouldn't have to go through the hassle of changing the package, downloading and printing a new label and manifest, and then affixing it to the...

I have ordered one CrossFit smart watch having order id #34634 and it is delivered by DELHIVERY courier(awb No#[protected]) . It is the not the original CrossFit product. It is a cheap Chinese product . No response from the Customer Service.

Note: All status message/mails came from Shiprocket([protected]@net.shiprocket.in)

Company website : https://www.crossfit.net.in/

I have ordered a product from swiss beauty where first delivery attempt was made to my house and due to otp issue delivery agent took the order back, I requested for reattempt where next day i got message out for deliver but no delivery attempt made like this for next 2 days product was out for deliver and everyday i called delivery executive and he said madam i will deliver tomorrow but he never made any delivery attempt. After that they...

Raised a complaint against shiprocket. Did not even get the resolution and the ticket was also closed.
The issue was related to that one of my product was missing from the package that i sent to customer. The shipment was RTO.
AWB[protected]
Even the photo uploaded on the POD is wrong. My POD was also not uploaded. As i said again i am saying one of my items in the package returned was missing.

The product has been marked as delivered but same has not been delivered to me. It is an expensive item. Without giving OTP the same has been marked as delivered.
AWB[protected]
Need a faster resolution

I have ordered a yellow green mulmul cotton suit set on 7 feb 2023, order no : CF10139000. I have paid rs 980 on cash on delivery on 12 feb, after receiving the product when I have checked it is completely different set, which is very cheap quality not even worth 300. Please refund my money back...

CW2233098
Modern fit Shirt XL size doesn't fit for me.I want to return the same.please suggest.

Hello i send my parcel through shiprocket to itly here the awb number "[protected]"and it will not delivered to my friend yet and the status showing order fullfilled and when i try to contact the support team then they response by saying to check with his local post after cheking with local post we came to no nothing has arrived yet and they lost my parcel and my parcel contain goods of more than 30000 and i am not in a situation to bear...

The company is playing cheap tricks with the sellers now. What they had done with me is, First they lost the sent package from our store and then after more than 60 days of complaining about it, they refunded the amount into my wallet. Then after 3-4 days one of your delivery team employee, packaged a random packet and then delivered it to us claiming to found the lost package. The shiprocket team hadn't done any inquiry about this and took the refunded charges amount back from my wallet.

I had shared all the proofs including the video proof and images and all other details with them multiple times and it is clearly seen in that video that the label pasted on the package is very small in size and already blurred by the delivery team thus making it impossible for us to capture the minute details of AWB number the image.

After 10 days of the mail shared with them, Shiprocket asked me that they want to see the delievery AWB no. on the return package despite of the fact they also had the proof video and it is clearly seen in that that video that AWB had been blurred by the delivery team employees.

This had happened with me twice in the previious month and it is happening with other sellers also.

I want the complete refund of my shipment and its cost is 2500/-

AWB No. of the package is[protected]
Shipping Courier Name - ECOM Express

This is the 2nd time I canceled the shipment just because of their fake commitments. Continuously I was talking to customer care but every time they assured me of the pick-up and asked for more time. But enough is enough. Don't we have value of our time? How long should we wait? Don't they have any work ethics? How could they expect people to wait for an unknown time? They should be banned. I created the order on 1st December which...

I don't want product anymore it's tracking number is -SRTC[protected]

I booked a parcel on 2nd December, which was supposed to be picked up on 4th December, but it was not picked up. Without any attempt, they updated that the pick-up was canceled by the seller which is completely false. Then it was rescheduled for 5th December but again it was not picked up and a message was sent updating that the pick-up was canceled on request of the seller when the delivery boy arrived, which is completely a lie. Then I...

Since 17th Nov I am trying to raise the issue and seeking resolution but Shiprocket has not been addressing the root cause .
I have submitted my bank account statement and also bank branch managers mail confirming of remittance .