[Resolved]  Shiprocket — Raised a ticket but marked as closed by submitting wrong documents

Raised a complaint against shiprocket. Did not even get the resolution and the ticket was also closed.
The issue was related to that one of my product was missing from the package that i sent to customer. The shipment was RTO.
Even the photo uploaded on the POD is wrong. My POD was also not uploaded. As i said again i am saying one of my items in the package returned was missing.
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May 20, 2024
Complaint marked as Resolved 
Shiprocket customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2024
Shiprocket Customer Care's response
Hello Sanyam! We certainly understand your concern here. Please share the registered contact details at [protected]@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB
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