Shiprocket — Received wrong order

Address:

Hyderabad, Telangana

Hello sir/madam.

I have ordered one item that was samsung active 2 smart watch and I have received another product on monday. Where I have ordered in Instagram that person was replyed and when i was telling to that person that I have received wrong means he have blocked me now whom should I approach and I have paid 999 rs. Please refund me the money orelse replacement my order this is my humble request .In 2 days I need my replacement orelse i complain in ciber crime. he cheated me what the service your doing for customer bullshirt. I needed my order at any cost

Thank you