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Shiprocket

Shiprocket — very worst customer service

Address:Chennai, Tamil Nadu, 600096

Their customer service is very very very worst. They have a live chat where all the representatives will be AWAY only..

They have a support number[protected].. But it will be always in WAIT and AUTOMATICALLY cut.

My plan has been deactivated. But even after payment done, i am rushing beyond then but there is not proper support for me till now..

I have attached my payment screenshot.
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Comments

I have ordered for a combo of 2 mi 20 k 20000 mAh order no 12348. But I have received incorrect item. I have tried contracting the customer care for my return items but they have not replied.

Reply
I'm not sure that they helps to customers
They are only cheated on customers
Reply

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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    Shiprocket Phone
    +91 92 6662 3006 [Support]
    +91 11 4117 1832 [Sales]
    Shiprocket Address
    Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi, Delhi, India - 110030
    View all Shiprocket contact information