Shoes On Loose — leh replacement vouchers - darshan-8308

Address:	177 Gulmohar Park road Opp B2, Prajapat nagar, Green Park, Delhi - 110016
Website:	shoesonloose.com/tour-packages/leh

Dear sir/madam,

This is reminder-2 for you.

Kindly go through the valid and important point and conditions for the acceptance of voucher of rs. 35000 and revert me if you agreed on below these 5 points.
Darshan lal
Booking id no. 8308
Mobile no. [protected]
सादर/regards,

Oician darshan lal | assistant manager i marketing deptt. L first floor l
The oriental insurance co ltd l head office l oriental house l
A-25/27, asaf ali road, | new delhi-110002 |

From: darshan lal
Sent: monday, august 17, 2020 10:43 am
To: 'sol'
Cc: '[protected]@shoesonloose.com'; 'kailash expeditions'
Subject: re: leh replacement vouchers - darshan-8308

Dear sir/madam,

This is reminder for you.

Kindly go through the valid and important point and conditions for the acceptance of voucher of rs. 35000 and revert me if you agreed on above these 5 points.
Darshan lal
Booking id no. 8308
Mobile no. [protected]
सादर/regards,

Oician darshan lal | assistant manager i marketing deptt. L

From: darshan lal
Sent: monday, august 10, 2020 10:36 am
To: 'sol'
Cc: [protected]@shoesonloose.com; kailash expeditions
Subject: re: leh replacement vouchers - darshan-8308

Dear sir/madam,

As per your trailling mail, we understand the present market scenario in travel business. The voucher you offered for the same is not bounded for me. But having understand the today's scenario, we can agree on voucher of amount of rs.35000 under certain conditions :-

1. We don't know about kailash expedition, so 1st i want you to share information about kailash expedition:
A) places where kailash expedition operates in india.
B) share web address and contact details, address of kailash expedition.
C) local address of delhi or leh.
2. The voucher you are offering should be of rs.35000 and can avail this voucher at all places where kailash expedition operates in india.
3. The validity of voucher should be utilised and availed till december 2021.
4. We will inform you place and time of journey atleast 1 month before the journey undertaken so that the arrangement can be done by kailash expedition. The journey should be arranged and managed accordingly. If refused or decline to arrange the tour after acceptance or any circumstances appeared for kailash expedition, then refund of money to me will be of shoes on loose responsibility and all the liabilities will be remains and adhere by shoes on loose.
5. Last important point, the total cost of tour will be agreed by both the parties at mutual consent prior to 1 month of tour. The voucher cost will be treated as booking cost, over and above the amount will be given at the time of journey.

Kindly go through the valid and important point and conditions for the acceptance of voucher of rs. 35000 and revert me if you agreed on above these 5 points.
Darshan lal
Booking id no. 8308
Mobile no. [protected]
सादर/regards,

Oician darshan lal | assistant manager i marketing deptt. L first floor l
The oriental insurance co ltd l head office l oriental house l
A-25/27, asaf ali road, | new delhi-110002 |

From: sol [mailto:[protected]@shoesonloose.com]
Sent: thursday, august 6, 2020 11:38 am
To: darshan lal
Cc: [protected]@shoesonloose.com; kailash expeditions
Subject: re: leh replacement vouchers - darshan-8308

Hi mr darshan-

Refund in account is not possible due to the same reasons you stated as we are also not getting refunds from the airline or hotel or any other partner - the only way to secure the amount is for your future travel as booked for the dates extended upto sep 2021- we would advise you to just think and let us know in due time as a rational human being i am sure you will understand our hardships and not make claims which you also know can't be addressed in the given circumstances. This is in your interest as well as you will be able to avail this holiday which we have planned

Also the t&c mentioned in the invoice mentions that refunds are subject to approval from the end service providers and once you agree to the t&c - the cancellation policy please read has a min service charge which shoes on loose would charge for processing the booking

Best,
Team shoes on loose