[Resolved] Shop CJ Network — I am complaining about my order no [protected]
Mumbai, Maharashtra, India
I purchased 9 bad sheet @ rs3000 on 5th may. after i seeing the add but I am not satisfied with the quality of that product and i have complain them immediately within 24 hours but they told me that we can not change the product that is not our policy but that is not mention clearly in their add .
in there add they are clearly says that the quality of this product is very fine.when i see the quality that is not upto the mark.
what should i do please suggest
Complaint marked as Resolved Jul 4, 2016
[May 16, 2016] SHOP CJ Network customer support has been notified about the posted complaint.
Verified SupportSHOP CJ Network Customer Care's response, May 31, 2016
Hi Prabhakar, We hope we have resolved your issue, thanks for connecting with us, hope we get to serve you soon. Thanks! Regards, Shop CJ India
Verified SupportSHOP CJ Network Customer Care's response, Jun 03, 2016
Hi Prabhakar, We sincerely apologize for the inconvenience caused to you. We acknowledge receipt of your email and are working to resolve your issue. We have already processed refund against order no : [protected] on 30 May 2016 Via NEFT. Reference ID : 4440U[protected]. Kindly check the details with your bank. In case you need further assistance, please do call or email us. We’ll do our best to help you. You can reach us at[protected] /[protected] / [protected] Warm Regards, Customer Service Shop CJ Network India Pvt. Ltd.
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