ShopClues.com — curtains

Website:

www.shopclues.com

I think there is no need of customer care in shopclues as they have a habit of saying not possible for everything.
Recently i ordered 7 curtains of 4 by 7 order no.[protected] which i ordered for refund the very next day as i didn't like the colour and quality and even i found out that the length i require is 9 feet.

So my point is :
1. Viewing an item online and then getting the very exact thing varies and it not always possible, so a client has the right of concern and can differ.

2.in my case as i ordered curtain so, just want to say that no one always carry a inch tape then go for an order as he has no idea that if he orders from shopclues then he has to exactly measure everything and order or else there is no return or exchange or upgrade option available.

3. Even a small shop like garment has the option of refunding or upgrading if you find anything not as per your requirement.

4. But in case of shopclues i think there is only one road that a customer has to verify everything then order as there is no going back.

5. Customer care very rude telling your concern changed so who else is there to change concern, if i am the customer i am buying so there should be my concern, but very pathetic.

6. On a personal note just want to advice better mention in your ads also :
Buy from shopclues and dont worry for change because we don't.

7. I am an online buyer from a long time and for example if i order any clothing from myntra and didnt find it fitting they exchange because they are not shopclues and this is the very case with every other online ecommerce company because there main motto is customer ease and satisfaction, but then they are not shopclues right.

Vipin
Vipinsingh. [protected]@gmail.com