[Resolved]  ShopClues.com — Fake item delivered, unable to return..(order ID[protected]

Respected Sir,
I have the honour to inform you that I, Kousik Ghosh, residing at Talpukur Road, Chanditala lane, Naihati, North 24 pgs, West Bengal, have recently started again collecting rare Indian coins and notes for my numismatic hobby, a hobby developed in me since childhood. Sir, while searching such coins through GOOGLE, numerous adds from Shopclues drew my attention and without thinking the pros and cons of it, I placed an order for 8 anna original coin of 1920 (order ID[protected]. But after the product delivered to me, I got a tremendous shock on opening the package. Far from being an original antique 8 anna coin for which I paid shopclues 6 thousand rupees, I was sent a newly manufactured fake steel coin worth Rs, 2 only. I contacted customer care for immediate return and they asked me certain images which I sent them 10 times through emails hoping for a quick resolution. But I got no update for 10 days even after my repeated emails. This is cheating absolutely and they have no right to grasp my hard-earned money. I lost 6k Sir and am in utter helplessness. I faced no such issues in placing return request with Amazon and flipkart. Shopclues is a highly cheating platform for Indian buyers I would say.
Kindly look into this matter with humanitarian point of view and help me to get my hard-earned money refunded at your earliest. Your tenable consideration and kind cooperation would certainly move me towards higher obligations for ever.
Thanking you, Yours faithfully, Kousik Ghosh (Mob no - [protected])

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