[Resolved] ShopClues.com — I have not received the product | |||
Against above order, even though the website information said that the order dispatched through courier company Delhivery, I did not received the product. Finally, I received message from the website saying that the product has been returned back. Even after contacting customer care to find out the reason for returning the product, I did not get the reply. Now I received the information that the amount is being refunded. But still today I did not get the refund nor any satisfactory reply from the website. My another order 8773619, Dennis parker watch dated 24.11.2013 is also following the same fate. Inspite of lodging complaint with the website to deliver the product through reliable courier's such as First Flight couriers, they have again dispatched it through Dehlivery & I think the product is on the way to return back again. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 15 Comments | |||
Comments
Dear Udaya,
We apologize for the inconvenience caused to you. Your order is in transit and we are coordinating with the courier partner to get this delivered at your doorstep ASAP. We will keep you informed about the updates via mail/call. For other assistance, write to us at www.shopclues.com/support.
Regards,
ShopClues Support
We apologize for the inconvenience caused to you. Your order is in transit and we are coordinating with the courier partner to get this delivered at your doorstep ASAP. We will keep you informed about the updates via mail/call. For other assistance, write to us at www.shopclues.com/support.
Regards,
ShopClues Support
Dear Udaya,
We apologize for the inconvenience caused to you. Your order is in transit and we are coordinating with the courier partner to get this delivered at your doorstep ASAP. We will keep you informed about the updates via mail/call. For other assistance, write to us at www.shopclues.com/support.
Regards,
ShopClues Support
We apologize for the inconvenience caused to you. Your order is in transit and we are coordinating with the courier partner to get this delivered at your doorstep ASAP. We will keep you informed about the updates via mail/call. For other assistance, write to us at www.shopclues.com/support.
Regards,
ShopClues Support
ShopClues.com — Order not delivered but they mailed my order delivered and status also showing that order delivered
Dear Sir, Order no - 8951641. No order is delivered to me but they mailed me order has been delivered to me. When I am calling customer care they are keeping me in hold. I already paid the amount by netbanking. Please help me to get my money back as I have not received my order. Thanks in Advance,ShopClues.com — wrong product
Hi, I had ordered ( order number 8875385 )Tynor Knee Support Sportif-Neoprene from ShopClues on 26 Nov 2013. I received wrong product. I lodged a complaint with shopclues and even after continously following up with them they are not responding. They are cheating the customers. It is not true. As per website records the product is being returned back. I fail to understand why the courier company accepted the consignment when they are unable to deliver the consignment. Secondly why Shopclues choose this unreliable courier (Delhivery)or delivery inspite of my request.
Regards,
Udaya Narasimha A
Regards,
Udaya Narasimha A
ShopClues.com — Collection of large payment / lesser invoice
Order ID : 9745825. Payment of Rs 150 + Rs 20 (shipping) has been made for this product. However, the cost of the item as per the invoice is Rs 40 + Rs 20 (shipping). Refund the balance Rs 110 immediately to avoid further escalation of the issue.
ShopClues.com — Under invoicing
Shopclues.Com has collected rs 317 for combo of 100% original seamless aire (Order no 9745839) on 29.12.2013. However, the invoice amount is rs 157 only. This is a violation of rules. Please intervene and help me get refund for the overcharged amount rs 160.ShopClues.com — i had purchased samsung tab traveler adoptor but it is not working
hi my order no is ...10178095 on 12 jan 2014 i got that product but it is not working...please provide me another charger i ill return my back charger...if you are not responding for it i can raise a query in consumer court..don't loose ur good ill...please provide as soon as possible thanking you
ShopClues.com — Order canceled, but refunded the less amount
Order Number : 9001235Product: F&D A110 2.1 Multimedia Speaker (QTY:1)
I Have Cancelled the Order but they have refunded the less amount called many times, they are telling same story we will refund, from past 2 months, Please help me here.
order no 45058601=table mate 2 folding portable is damaged
I buy today table mate2 folding portable adjadjue with cup holder It damaged I go legal action So .kindly replacement Order no 45058601 Yamuna [protected]Completely wrong product.
I had ordered for yellow black skullcandy OEM headphones and I receive orange and yellow ones instead. Really disappointed with this service. I will b travelling within 11 days and need to carry these there. Need my replacements ASAP .Regarding no response for our order
Placed a order for roti maker on 22 june 2014. but we didnt receive it till today. it is posted ad delivered. even though we are requested.they are not lifting the phone. i feel they cheated me lke this.They dont ship my product for 20 days
I bought an product, still they have not shipped my product and also they doesn't communicated with me about delay. My order no:25373687Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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ShopClues.com — Product not received
I purchased Park Avenue Silver Face Wash Set of 2 (50ml each), Order: 2063979Date: 17 Dec 2012, 04:33 PM. Still I did not received this product.