ShopClues.com — Redmi Note 4 tempered glass | |||||
Railway Divisional Office, Sr.DOM/Office, Thycaud, Thiruvananthapuram, Kerala – 695014. Mobile No. [protected] To M/s ShopClues Dear Sir, Sub: Returning the damaged product. Ref: The order No.[protected] dated 07th May 2017 . It is very sorry to say that I was deeply disappointed when I received the parcel (REDMI NOTE 4 Tempered glass) which was delivered by you through Xpressbees Courier on[protected] was in broken condition. As the box and the Tempered glass wrapped packet were intact, the sealed cover in the box was in open condition. When I checked the product, I found that the Tempered glass was broken and severely damaged. So I am returning the product to the BJ Store addressed in the bill. I request you to make necessary arrangements either for a fresh piece or refund at the earliest. I expect a favourable reply from you. Thanking You, Yours truly, Thiruvananthapuram, [protected]. Mohanan Nair Was this information helpful? | |||||
ShopClues.com customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
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As I have placed an order amounting to rs 499. The team has automatically cancelled the order giving me the information that it was technically error due to which it gets cancelled. However I got a confirmation about the order through email and message. It is against the consumer rights that they are refusing to send the order.
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