[Resolved]  ShopClues.com — refund not come in my bank account

Address:Fatehabad, Haryana
Website:Shopcluse

I puchase a headphone in shopclues. But this product is defective and low quality. Then i replace the product. I fill all details my account no. Etc. But my refund is not come in my account number. Then i call customer care . But he tell me customer care call me after 1 hour. But he dont call me. And not satisfied answer me the customer care.
Plz help me and give me my refund in my account no.
Thnku
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Feb 2, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Dec 28, 2018
Updated by Sandeep Fatehabadi
I puchase a headphone in shopclues. But this product is defective and low quality. Then i replace the product. I fill all details my account no. Etc. But my refund is not come in my account number. Then i call customer care . But he tell me customer care call me after 1 hour. But he dont call me. And not satisfied answer me the customer care.
Plz help me and give me my refund in my account no.
Thnku
Verified Support
Dec 31, 2018
ShopClues.com Customer Care's response
Dear Sandeep,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues.
Complaint comments 

Comments

I ordered a suit ... In white and yellow .Worth Rs 700 . I received a black sarri which was full of mud marks .. probably used very low poor quality .

How do I get the money back ..Or file a police criminal complaint .

Don't understand why face book is promoting such sites
I have taken the product yesterday and the product is not satisfied and I want to return.please make arrangement.
Order no.[protected]
Ramesh Babu [protected]
I ordered a climb queen blue sneakers women. My size is 39. But i got a different one with size 40...i called to customer care plenty time but i cant talk to the executive person. And my order was also not in my account my orders...what can i do now...i think its a fraud one..

We have no authorize to sell good health
please remove the dr.biswas good health capsule
url
https://www.shopclues.com/search?q=dr.biswas%20good%20health%20&sc_z=3333&z=0&count=0

please look in this mater argently

thankyou
krishna
hiq.[protected]@gmail.com
[protected]

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