[Resolved] ShopClues.com — Shopclues.com complaint

bagvesamita

from Mumbai, Maharashtra

Nov 7, 2020

Address: Jogeshwari (east) 400060

Http://shopcluse.luckywinerdraw.com

I have received whatsapp message from above site that I have won a 1st price of Rs. 14, 80, 000/-

message is:

"Dear customer, congratulation, you have product order from shopclues (pvt.ltd) out in shopcluse (pvt.ltd) company, your name to open lucky contest Mahindra XUV500 car 2nd option-cash 1480000.00 before registration charges pay to Rs. 6500 only the TR paper charges pay to Rs. 8500 only for more information contact me. mobile help line no whatsapp - [protected] calling [protected]
http://shopcluse.luckywinerdraw.com"

And they collect from me Rs. 25000/- (6500 + 18500) up to the end of the day and they wanted more Rs. 22500/- against GST on 07/11/2020.

So it humble request to you please return my money. I am very poor person. they doing fraud with me.

They provided AAdhar card copy, pan card copy & also Employee id of Shop clues company.

I Submitted the same

AAdhar card :[protected] Dayashankar Mishra
Pan card : CLUPM0440B - DAYASHANKAR MISHRA
Shopclues.com Id :[protected] DAYASHANKAR MISHRA

Please look into the matter.

It is a humble request.

+2 photos

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Aug 7, 2021

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Nov 08, 2020

Updated by bagvesamita Sir, Please refund my Rs. 25000/- i am very thankful to you. I am very poor woman. I dont want your 1st price.

Verified Support

Nov 09, 2020

ShopClues.com Customer Care's response Dear Dayashankar,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. We request you to please connect with the legal authorities of your area.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

Nov 09, 2020

Updated by bagvesamita Sir, Please refund my Rs. 25000/- i am very thankful to you. I am very poor woman. I dont want your 1st price. still they call me for amount to paid rs 22500. but I don't have that much money.
I told them to cancelled my price and refund my rs. 25000 but they told me first you paid 22500 amount then we will refund your money. (they call me on this nos - [protected] & [protected] & [protected])

Sir please help me to recover my 25000 amount.

Verified Support

Nov 10, 2020

Updated by bagvesamita I don't know daya shankar is fully responsible for the same because I have employee id card of daya shankar of shopcluse.com sir please help me