ShopClues.com — Worst customer service and worst product received

Address:	Chennai, Tamil Nadu, 603204
Website:	Shopclues

Hello,

I had placed order for ovastar air cooled (3705) on 2nd of april but received 3714 model today, that to product in worst condition. No one can use that product.

Estimated delivery was on 12th of april but i didn't receive. Called customer care they gave a promised date on 15th april but i didn't receive the product. Again called on 16th april and spoke a person called rohith n he told he is the manager and he also promised that it would be delivered on the same day evening within 7p.M but i didn't receive. I found the number of transit i.E. Tci xps they told it will delivered n they were co-operative and delivered the product on the same. Tci xps was much better in dere customer service compared to shopclues.

Had a very bitter experience with shopclues. I never would suggest shopclues to anyone. You guys have irritated me to the core. Shame on ur part u troubling people so much.

Now i want to return this blady cooler and when i request for return they are tell that pick up is not dere for this address. What non sense when they can deliver it why can't they pick it up.

Seriously i no one can give customer service like amazon and flipkart.

Now kindly arrange for pick n replacement.