[Resolved] ShopClues — non delivery of goods against payment online | |||
They are cheaters.I have given order for shoe nearly on 29 oct. They promise me delivery time is 3-5 days. The order number is 8138071.But after so many follow up they sent me a dtdc courier track no. Z08061871 on 9 Nov in morning. But when i enquire with dtdc . The DTDC company tell me track no. is wrong. From 9nov i contact daily customer care of shop clue.But everytime they tell me track no will update with in 24-48 hours.. Till now they even dosn't courier to me. They just give fake id. I already mail to shop clue & discuss with Ashwani & Pankaj in customer care.But from last 5 days they told me we escalate your request to our logistic deptt. it will take 24 hr time. So don't go to shop clue they are cheaters.Their service is pathtic. Regards Ravi Mittal [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
I have booked Dr Morepen True Comfort Adult Diaper Medium (QTY:1) on 30/7/13 order no 5489707 at Shopclue.com. Courier showed it has been delivered but my father didn't get it. I knocked the door of shopclue they gave me tickets after ticket of complaint but till date there is no result. An example of their mail is pasted below-
"Hello,
Thank you for contacting ShopClues.com.
Your request has been logged with ticket number 391964, please use the same email for further communication. We try our best to get back to you within 2 working days.
Team ShopClues"
Now suggest me how can I move against such delinquency?
Reply
Dear Customer,
We are regretful for the experience you had. Due to shipping concern, we are processing the refund against your order. The credit will reflect in your bank account within 10-15 working days.
For other assistance, write to us at [protected]@shopclues.com.
Regards,
ShopClues Support
We are regretful for the experience you had. Due to shipping concern, we are processing the refund against your order. The credit will reflect in your bank account within 10-15 working days.
For other assistance, write to us at [protected]@shopclues.com.
Regards,
ShopClues Support
Dear Ravi,
We regret the inconvenience caused to you. We are getting the concern checked on priority and share the plausible resolution with you ASAP. For other assistance, write to us at www.shopclues.com/support.
Regards,
ShopClues Support
We regret the inconvenience caused to you. We are getting the concern checked on priority and share the plausible resolution with you ASAP. For other assistance, write to us at www.shopclues.com/support.
Regards,
ShopClues Support
The site shopclues.com seems to have not improved and are the same old CHEATS. I had place an order for a deo combo pack for Rs 328/- on 16th April 2015. The order no. was 46724201, I was also sent a waybill no of the courier. After waiting for a decent week when I still did not receive my goods I inquired with their courier viz.
Ecomexpress, I was shocked to know that while the courier got all the soft data about my package they have not received any package. I have since contacted shopclues atleast 4 times but have only got thank you for calling mails and a message 'HOPEFULLY YOU'LL GET YOUTR GOODS IN 3-4 DAYS'
i AM AT MY WITS END ABOUT WHAT TO DO AS THE AMOUNT IS REALLY SMALL, BUT STILL THESE GUYS SHOULD BE TAUGHT A LESSON. I WOULD LIKE TO RENAME THEM AS "SHOPCLUELESS.COM.
In case you can suggest me some way forward plese mail me at [protected]@yahoo.com.
regards
Rahul Mehta
Ecomexpress, I was shocked to know that while the courier got all the soft data about my package they have not received any package. I have since contacted shopclues atleast 4 times but have only got thank you for calling mails and a message 'HOPEFULLY YOU'LL GET YOUTR GOODS IN 3-4 DAYS'
i AM AT MY WITS END ABOUT WHAT TO DO AS THE AMOUNT IS REALLY SMALL, BUT STILL THESE GUYS SHOULD BE TAUGHT A LESSON. I WOULD LIKE TO RENAME THEM AS "SHOPCLUELESS.COM.
In case you can suggest me some way forward plese mail me at [protected]@yahoo.com.
regards
Rahul Mehta
PAYMENT MADE BUT SHOWS PAYMENT FAILED
ORDER NO 40684075 CITRUS REF NO CTX[protected] ORDER AMT 105/- 07/03/2015 11:03:56 AM ASHOK DESAI NAGPURwatch
I bought watches from this online shopping website, I received the watches on the date[protected]. And I opened the pack I found that one watch has no back capdefective watch delivery
This in regards to the delivery of Black Samurai Steel Led Digital Watch cum Bracelet For Mens (order no:[protected] Cost:Rs.370 . The package was delivered on 4 August 2014. Kindly refund the amount or replace the defective piece .BEWARE OF SHOPLUES.COM .ORDER NO -25080755 NOT RECEIVED BOOKED AND PAID ONE MONTH BACK
I ORDER THE PRODUCT ORDER NO 25080755 AND PAID THE AMOUNT ALSO ON 30 OCT 2014. TILL DATE THE PRODUCT IS NOT DELEVERD.I CONTACTED THEM SEVERAL TIMES BUT RESPONDS FROM THEM.SO PL BEWARE OF SHOPCLUES .COM THEY ARE CHEATERS.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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