ShopClues — wrong rather duplicate product delivered | |
I ordered for a BRITE Professional Electric hair clipper trimmer on shopclues.com with order no.10217873. But they delivered a machine of MAXEL brand! The clipper was not good. It was plucking my hair & beard. So i asked for replacement. It took many many days to get the replacement. For replacement they gave me a new order no.11733870. But they again delivered a clipper trimmer of MAXEL brand instead of BRITE as decribed in this url '' http://www.shopclues.com/professional-electric-hair-trimmer-and-clipper-set-2.html ''. This clipper has no manufacturing date on the box. The comb attachments are really sharp & hurting scalp if we try to clip hair! The blade protector is delivered broken. It is probably a local duplicate chinese product. Why are they cheating in this way?
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Comments
Today I got a email from shopcles that they are arranging pickup for refund. I want to know how many times will they play the same game of delivering a wrong product & then taking it back? In this process they are just holding my money & gaining interest! They should be booked/charged for this type of harassment they caused to customer. They already made same mistake twice & now simply saying to customer that they will refund customer's money! Is it enough to satisfy a customer?
Your apology can never lessen customer's harassment.
Firstly, answer why have you done same mistake twice?
Secondly, what should be your punishment for doing such mismanagement?
Thirdly, at this present condition I would like to change my the attachments & blade-protector only.
Firstly, answer why have you done same mistake twice?
Secondly, what should be your punishment for doing such mismanagement?
Thirdly, at this present condition I would like to change my the attachments & blade-protector only.
I still haven't got any plausible solution. Mere refund is not enough. I s
Array
Refund is not done yet. Why?
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What happened my order, My Order No.29238017, Shipped with Ecom Express tracking number[protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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We deeply regret the inconvenience caused to you. Kindly accept our apologies. We are getting the concern sorted on priority and will share the timely updates with you. Be assured of receiving the plausible resolution from us ASAP.
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ShopClues Support