Shoppersstop.com — gift card delivered to wrong address and not accepting return now

Address:

122002

For my order no 92826156, bluedart had delivered the gift card of rs. 5000/- to a different address and a different person. There was no call done to me for the delivery of the product. When i tracked the airway bill number, i called the customer care asking them to return the product as this was to gift somebody for their farewell and i had to physically to the nearest outlet to buy another gift card.
After initiating a return/refund request, bluedart delivered the packet at my mentioned address. Now i have 2 gift cards of rs. 5000 each and absolutely of no use.
Because of your error and mismanagement why should the customer be at the receiving end.